Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
09/01/2026 | Produced: 7:50 AM
Open Work Orders
260
Current source report scope
Executive 30+ Days
5
Across 2 hotel(s)
Regional 14+ Days
35
Across 9 hotel(s)
Urgent Open Items
18
Marked urgent in source
Executive Summary
There are 5 open work order(s) at the executive 30+ day threshold and 35 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Oklahoma City - NW Expressway with 13 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Oklahoma City - NW Expressway has 4 item(s) at 30+ days old, oldest at 71 day(s), including urgent work.
- Oklahoma City - NE I-35 has 1 item(s) at 30+ days old, oldest at 36 day(s).
- Oklahoma City - NW Expressway has 13 item(s) at 14+ days old, oldest at 71 day(s), 1 urgent.
- Tulsa - E 52nd Street has 4 item(s) at 14+ days old, oldest at 25 day(s), 0 urgent.
- Jacksonville - Shamrock has 4 item(s) at 14+ days old, oldest at 21 day(s), 1 urgent.
Executive Level, 30+ Day Items
Oklahoma City - NW Expressway
- 22233-1 · Normal · 71 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 23191-1 · Normal · 47 day(s) old · created 07/16/2026
replace 157 bathroom door, guest would like a heads up - 23842-1 · Normal · 31 day(s) old · created 08/01/2026
unit 162 ceiling damage from 262 ptac leak - 23851-1 · Urgent · 30 day(s) old · created 08/02/2026
Stair in 237 stairwell is broken
Oklahoma City - NE I-35
- 23568-1 · Normal · 36 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it . charles told ronnie he would be back tomorrow to work on it
Regional Level, 14+ Day Items
Oklahoma City - NW Expressway
- 22233-1 · Normal · 71 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 23191-1 · Normal · 47 day(s) old · created 07/16/2026
replace 157 bathroom door, guest would like a heads up - 23842-1 · Normal · 31 day(s) old · created 08/01/2026
unit 162 ceiling damage from 262 ptac leak - 23851-1 · Urgent · 30 day(s) old · created 08/02/2026
Stair in 237 stairwell is broken - 24262-1 · Normal · 21 day(s) old · created 08/11/2026
lights that are out along walkways: - 24429-1 · Normal · 19 day(s) old · created 08/13/2026
149 needs doorsweep, check/caulk baseboards behind fridge & bathroom - 24457-1 · Normal · 19 day(s) old · created 08/13/2026
225 bathroom sink filter - 24460-1 · Normal · 19 day(s) old · created 08/13/2026
241 bed frame squeaking may be missing a piece, both kitchen outlets dont - 24463-1 · Normal · 19 day(s) old · created 08/13/2026
200 need bathroom fan installed - 24470-1 · Normal · 19 day(s) old · created 08/13/2026
251 need bathroom fan - 24471-1 · Normal · 19 day(s) old · created 08/13/2026
204 need bathroom fan in master bath - 24660-1 · Normal · 15 day(s) old · created 08/17/2026
238 need bathroom fan - 24687-1 · Normal · 14 day(s) old · created 08/18/2026
107 There is no cover for outlet behind the fridge
Tulsa - E 52nd Street
- 24153-1 · Normal · 25 day(s) old · created 08/07/2026
critters in between the ceilings and floors, (mice, squirrels, raccoons) - 24267-1 · Normal · 21 day(s) old · created 08/11/2026
step is broken on the 2nd stairs in front of room 222 its the first step on the - 24407-1 · Normal · 19 day(s) old · created 08/13/2026
assistant manager apt. - 24689-1 · Normal · 14 day(s) old · created 08/18/2026
THERE IS A LEAK IN THE 2ND FLOOR 1ST STORAGE ROOM LOOKS LIKE
Jacksonville - Shamrock
- 24301-1 · Normal · 21 day(s) old · created 08/11/2026
The golf car wont go even with a full charge - 24305-1 · Normal · 21 day(s) old · created 08/11/2026
Building 500. Guest Stated that they have had a wood splinter walking the - 24307-1 · Normal · 21 day(s) old · created 08/11/2026
200 Building under Rm 210-212 have Green slippery goo in the floor. - 24679-1 · Urgent · 14 day(s) old · created 08/18/2026
RM 231 & 211 RM231 he cut a hole behind the shower to fix the leak
Tulsa - S Yale Ave
- 24284-1 · Normal · 21 day(s) old · created 08/11/2026
SOFFITT BY OFFICE AND TRIM ON ROOF BY EAGLE SIGN - 24285-1 · Normal · 21 day(s) old · created 08/11/2026
REPAIR FENCE - 24287-1 · Normal · 21 day(s) old · created 08/11/2026
JOE EAGLE BOARD - 24289-1 · Normal · 21 day(s) old · created 08/11/2026
FIX CONDUIT W/ MORE HANGING ON OUTBACK SIDE SECOND AND
Baton Rouge - Gwenadele
- 23954-1 · Normal · 28 day(s) old · created 08/04/2026
305 tub/shower cracked - 23956-1 · Normal · 28 day(s) old · created 08/04/2026
305-shower curtain rod put back up/ wall torn up by dog/hole in wall/bath door - 23964-1 · Normal · 28 day(s) old · created 08/04/2026
334- missing tile work in closet and exposed pipes near closet(maybe for a
Baton Rouge - Airline
- 24130-1 · Normal · 25 day(s) old · created 08/07/2026
rm 108 occupied ac goes from cool to hot air - 24482-1 · Normal · 19 day(s) old · created 08/13/2026
building 4 spray all empty rooms spiders roachs after done spray all rooms - 24662-1 · Normal · 15 day(s) old · created 08/17/2026
Outlet for TV not working room 313 Airline
Oklahoma City - SW 3rd
- 24323-1 · Normal · 21 day(s) old · created 08/11/2026
1092 DOOR KNOB FREE FLOATING ON BATHROOM DOOR - 24552-1 · Normal · 18 day(s) old · created 08/14/2026
1107 NEEDS A MIRROR
Oklahoma City - NE I-35
- 23568-1 · Normal · 36 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it . charles told ronnie he would be back tomorrow to work on it
Benton - Military Rd
- 24659-1 · Normal · 15 day(s) old · created 08/17/2026
Hedges need to be trimmed
Pattern Intelligence
- Total open work orders in source report: 260, with 18 marked urgent.
- Executive threshold (30+ days): 5 item(s) across 2 hotel(s).
- Regional threshold (14+ days): 35 item(s) across 9 hotel(s).
- Most concentrated aging backlog is at Oklahoma City - NW Expressway with 13 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 1 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional