Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

08/26/2026 | Produced: 7:51 AM

Open Work Orders

289

Current source report scope

Executive 30+ Days

Across 3 hotel(s)

Regional 14+ Days

Across 14 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 7 open work order(s) at the executive 30+ day threshold and 46 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Benton - I-30 with 7 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Oklahoma City - NE I-35 has 4 item(s) at 30+ days old, oldest at 72 day(s), including urgent work.
Oklahoma City - NW Expressway has 2 item(s) at 30+ days old, oldest at 65 day(s).
North Little Rock - Gray Road has 1 item(s) at 30+ days old, oldest at 44 day(s).
Benton - I-30 has 7 item(s) at 14+ days old, oldest at 22 day(s), 0 urgent.
Oklahoma City - NW Expressway has 6 item(s) at 14+ days old, oldest at 65 day(s), 1 urgent.
Baton Rouge - Gwenadele has 5 item(s) at 14+ days old, oldest at 22 day(s), 0 urgent.

Executive Level, 30+ Day Items

Oklahoma City - NE I-35

4 item(s), oldest 72 day(s), 1 urgent

21947-1 · Normal · 72 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6
22888-1 · Normal · 49 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26
23541-1 · Urgent · 33 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
23568-1 · Normal · 30 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it .

Oklahoma City - NW Expressway

2 item(s), oldest 65 day(s), no urgent items

22233-1 · Normal · 65 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 41 day(s) old · created 07/16/2026
replace 157 bathroom door

North Little Rock - Gray Road

1 item(s), oldest 44 day(s), no urgent items

23079-1 · Normal · 44 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.

Regional Level, 14+ Day Items

Benton - I-30

7 item(s), oldest 22 day(s), no urgent items

23959-1 · Normal · 22 day(s) old · created 08/04/2026
Room 201 bottom of bathroom door is chewed up need to try and fix or
24308-1 · Normal · 15 day(s) old · created 08/11/2026
Room 247 sign on the back of the door came off
24310-1 · Normal · 15 day(s) old · created 08/11/2026
Room 245 tub is peeling bad need to do something not sure if we still have
24312-1 · Normal · 15 day(s) old · created 08/11/2026
Room 243 wall is caving black on baseboard by bed
24313-1 · Normal · 15 day(s) old · created 08/11/2026
Room 233 shower rod handing to low
24315-1 · Normal · 15 day(s) old · created 08/11/2026
Room 233 has a queen bed frame
24320-1 · Normal · 15 day(s) old · created 08/11/2026
Room 145 Tub has tape in it someone put down instead of fixing a crack in the every now and then.

Oklahoma City - NW Expressway

6 item(s), oldest 65 day(s), 1 urgent

22233-1 · Normal · 65 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 41 day(s) old · created 07/16/2026
replace 157 bathroom door
23842-1 · Normal · 25 day(s) old · created 08/01/2026
unit 162 ceiling damage from 262 ptac leak
23851-1 · Urgent · 24 day(s) old · created 08/02/2026
Stair in 237 stairwell is broken
24262-1 · Normal · 15 day(s) old · created 08/11/2026
lights that are out along walkways:
24379-1 · Normal · 14 day(s) old · created 08/12/2026
146 tile around base boards, ptac roach infested

Baton Rouge - Gwenadele

5 item(s), oldest 22 day(s), no urgent items

23951-1 · Normal · 22 day(s) old · created 08/04/2026
302- fix or change ptacs
23953-1 · Normal · 22 day(s) old · created 08/04/2026
302-washer dryer in unit and hook up
23954-1 · Normal · 22 day(s) old · created 08/04/2026
305 tub/shower cracked
23956-1 · Normal · 22 day(s) old · created 08/04/2026
305-shower curtain rod put back up/ wall torn up by dog/hole in wall/bath door
23964-1 · Normal · 22 day(s) old · created 08/04/2026
334- missing tile work in closet and exposed pipes near closet(maybe for a

Oklahoma City - NE I-35

4 item(s), oldest 72 day(s), 1 urgent

21947-1 · Normal · 72 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6
22888-1 · Normal · 49 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26
23541-1 · Urgent · 33 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
23568-1 · Normal · 30 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it .

Little Rock - University

4 item(s), oldest 29 day(s), no urgent items

23626-1 · Normal · 29 day(s) old · created 07/28/2026
3000 building needs exterior attn: repaint, stairway attn etc
24033-1 · Normal · 21 day(s) old · created 08/05/2026
side gates (both gates) need repaired - broken latches / broken wood planks / parking lot needs redone - potholes / faded lining / falling reatiner wall / etc
24173-1 · Normal · 18 day(s) old · created 08/08/2026
room 3108 / 1108 / 3130 needs doors reprogrammed (already tried everything
24175-1 · Normal · 18 day(s) old · created 08/08/2026
assistant manager room needs half electrical outlets fixed assistant manager room needs cable box installed

Tulsa - S Yale Ave

4 item(s), oldest 15 day(s), no urgent items

24284-1 · Normal · 15 day(s) old · created 08/11/2026
SOFFITT BY OFFICE AND TRIM ON ROOF BY EAGLE SIGN
24285-1 · Normal · 15 day(s) old · created 08/11/2026
REPAIR FENCE
24287-1 · Normal · 15 day(s) old · created 08/11/2026
JOE EAGLE BOARD
24289-1 · Normal · 15 day(s) old · created 08/11/2026
FIX CONDUIT W/ MORE HANGING ON OUTBACK SIDE SECOND AND

Jacksonville - Shamrock

3 item(s), oldest 15 day(s), no urgent items

24301-1 · Normal · 15 day(s) old · created 08/11/2026
The golf car wont go even with a full charge
24305-1 · Normal · 15 day(s) old · created 08/11/2026
Building 500. Guest Stated that they have had a wood splinter walking the
24307-1 · Normal · 15 day(s) old · created 08/11/2026
200 Building under Rm 210-212 have Green slippery goo in the floor.

Oklahoma City - SW 3rd

3 item(s), oldest 15 day(s), no urgent items

24277-1 · Normal · 15 day(s) old · created 08/11/2026
1091 PATCH HOLE ABOVE SINK IN KITCHENETTE
24323-1 · Normal · 15 day(s) old · created 08/11/2026
1092 DOOR KNOB FREE FLOATING ON BATHROOM DOOR
24337-1 · Normal · 15 day(s) old · created 08/11/2026
1096 HOLE IN BATHROOM DOOR /

Jacksonville - Crestview

3 item(s), oldest 14 day(s), 3 urgent

24375-1 · Urgent · 14 day(s) old · created 08/12/2026
Room #175 toilet is backed up
24376-1 · Urgent · 14 day(s) old · created 08/12/2026
Room #179 needs a new light.
24377-1 · Urgent · 14 day(s) old · created 08/12/2026
Room #263 needs a whole room paint, a new mirror, and a tv.

North Little Rock - Gray Road

2 item(s), oldest 44 day(s), no urgent items

23079-1 · Normal · 44 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.
23696-1 · Normal · 27 day(s) old · created 07/30/2026
We need drop down ceiling tiles for room #122 and manager apartment

Tulsa - E 52nd Street

2 item(s), oldest 19 day(s), no urgent items

24153-1 · Normal · 19 day(s) old · created 08/07/2026
critters in between the ceilings and floors, (mice, squirrels, raccoons)
24267-1 · Normal · 15 day(s) old · created 08/11/2026
step is broken on the 2nd stairs in front of room 222 its the first step on the

Baton Rouge - Airline

1 item(s), oldest 19 day(s), no urgent items

24130-1 · Normal · 19 day(s) old · created 08/07/2026
rm 108 occupied ac goes from cool to hot air

Conway - Skyline

1 item(s), oldest 19 day(s), no urgent items

24164-1 · Normal · 19 day(s) old · created 08/07/2026
STAIR RAILINGS NEED TO BE FIXED BY WELDER

Tulsa - S 79th East Ave

1 item(s), oldest 18 day(s), no urgent items

24186-1 · Normal · 18 day(s) old · created 08/08/2026
2105 - bath is still running scalding water

Pattern Intelligence

Total open work orders in source report: 289, with 23 marked urgent.
Executive threshold (30+ days): 7 item(s) across 3 hotel(s).
Regional threshold (14+ days): 46 item(s) across 14 hotel(s).
Most concentrated aging backlog is at Benton - I-30 with 7 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 3 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional