Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
08/24/2026 | Produced: 7:50 AM
Open Work Orders
319
Current source report scope
Executive 30+ Days
7
Across 4 hotel(s)
Regional 14+ Days
60
Across 16 hotel(s)
Urgent Open Items
39
Marked urgent in source
Executive Summary
There are 7 open work order(s) at the executive 30+ day threshold and 60 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Rock - W Markham Street Little with 17 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Oklahoma City - NE I-35 has 3 item(s) at 30+ days old, oldest at 70 day(s), including urgent work.
- Oklahoma City - NW Expressway has 2 item(s) at 30+ days old, oldest at 63 day(s).
- North Little Rock - Gray Road has 1 item(s) at 30+ days old, oldest at 42 day(s).
- Rock - W Markham Street Little has 17 item(s) at 14+ days old, oldest at 21 day(s), 12 urgent.
- Oklahoma City - SW 3rd has 8 item(s) at 14+ days old, oldest at 19 day(s), 0 urgent.
- Rock - I-30 Little has 5 item(s) at 14+ days old, oldest at 23 day(s), 1 urgent.
Executive Level, 30+ Day Items
Oklahoma City - NE I-35
- 21947-1 · Normal · 70 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6 - 22888-1 · Normal · 47 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26 - 23541-1 · Urgent · 31 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
Oklahoma City - NW Expressway
- 22233-1 · Normal · 63 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 23191-1 · Normal · 39 day(s) old · created 07/16/2026
replace 157 bathroom door
North Little Rock - Gray Road
- 23079-1 · Normal · 42 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.
Jacksonville - Shamrock
- 23203-1 · Normal · 39 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered
Regional Level, 14+ Day Items
Rock - W Markham Street Little
- 23886-1 · Normal · 21 day(s) old · created 08/03/2026
Tile panel in lobby ceiling need to replaced per Aaron 8/3/2026 - 23919-1 · Urgent · 20 day(s) old · created 08/04/2026
2 issues in the room 122 shower bench in the Ada room is falling off the wall, guest needs access to the bench ASAP - 23945-1 · Urgent · 20 day(s) old · created 08/04/2026
Room 119 toilet is backed up, guest and manager plunged the toilet, but it is - 23946-1 · Normal · 20 day(s) old · created 08/04/2026
Room 225 Hole in the kitchen wall - 23947-1 · Urgent · 20 day(s) old · created 08/04/2026
Room 304 Ac Blowing Hot Air only/ room is very humid. - 23948-1 · Urgent · 20 day(s) old · created 08/04/2026
room 103 stove top is not working - 23949-1 · Urgent · 20 day(s) old · created 08/04/2026
Room 207 refrigerator is leaking water - 24002-1 · Urgent · 19 day(s) old · created 08/05/2026
Room 216 PTAC is leaking a lot of water inside the room/ - 24039-1 · Urgent · 19 day(s) old · created 08/05/2026
room 200 need blinds in the living room that actually fits/ the blinds are too - 24070-1 · Normal · 18 day(s) old · created 08/06/2026
Per Aaron room 214 door exterior need to paint as there is handprints painted - 24071-1 · Normal · 18 day(s) old · created 08/06/2026
Screen has a big hole in room 107 and need to be replaced - 24090-1 · Urgent · 18 day(s) old · created 08/06/2026
Shower spicket does not work/ guest states that the water comes in under the door and front door needs to be stabilized - 24101-1 · Urgent · 18 day(s) old · created 08/06/2026
room 301 Kitchen drawers are broken I need 3 new barstool chairs for the kitchen as guest broke all the others Stove burner coils are not working I need a queen size mattress. 1st Attempt - 24161-1 · Urgent · 17 day(s) old · created 08/07/2026
Room 102/ Water leaking from closet in guest 2 bath suite/ AC related - 24162-1 · Urgent · 17 day(s) old · created 08/07/2026
Room 209/ cook top is not heating up - 24189-1 · Normal · 16 day(s) old · created 08/08/2026
I need new curtains in the room/ curtains in the room now are shredded and - 24215-1 · Urgent · 14 day(s) old · created 08/10/2026
Unit 321 is missing the peep hole glass/ its just a hole in the door
Oklahoma City - SW 3rd
- 23998-1 · Normal · 19 day(s) old · created 08/05/2026
2008 TOILET WILL NOT FLUSH - 24031-1 · Normal · 19 day(s) old · created 08/05/2026
1029 NEEDS TOILET LOOKED AT; NOT FLUSHING. (HAS ALREADY BEEN - 24067-1 · Normal · 18 day(s) old · created 08/06/2026
1067- needs weather stripping - 24080-1 · Normal · 18 day(s) old · created 08/06/2026
1053- , replace shower handle and tub drain - 24088-1 · Normal · 18 day(s) old · created 08/06/2026
1060 ceiling near window leaking, chair molded, ceiling repair next to door - 24108-1 · Normal · 18 day(s) old · created 08/06/2026
1077 bathroom fan makes loud noise, shower head loose, mold in bathroom, touch up paint. - 24200-1 · Normal · 14 day(s) old · created 08/10/2026
2080 NEEDS BED FRAME - 24225-1 · Normal · 14 day(s) old · created 08/10/2026
1009- shower divertor broken
Rock - I-30 Little
- 23823-1 · Normal · 23 day(s) old · created 08/01/2026
Bathtub walls in room 317 needs to be repaired and toilet needs a new lid - 23824-1 · Normal · 23 day(s) old · created 08/01/2026
Doorlock OOO in room 311 and needs to be fully replaced - 23825-1 · Normal · 23 day(s) old · created 08/01/2026
Room 107 doorlock is unresponsive and needs to be replaced - 24115-1 · Urgent · 18 day(s) old · created 08/06/2026
General manager room the toilet is backed up, the ac unit is ooo, first room - 24118-1 · Normal · 18 day(s) old · created 08/06/2026
In the assistant gm room, the kitchen sink doesn't have a faucet, the on bathroom wall, toilet is running constantly needs a new flapper, and no blinds on the window
Baton Rouge - Gwenadele
- 23951-1 · Normal · 20 day(s) old · created 08/04/2026
302- fix or change ptacs - 23953-1 · Normal · 20 day(s) old · created 08/04/2026
302-washer dryer in unit and hook up - 23954-1 · Normal · 20 day(s) old · created 08/04/2026
305 tub/shower cracked - 23956-1 · Normal · 20 day(s) old · created 08/04/2026
305-shower curtain rod put back up/ wall torn up by dog/hole in wall/bath door - 23964-1 · Normal · 20 day(s) old · created 08/04/2026
334- missing tile work in closet and exposed pipes near closet(maybe for a
Oklahoma City - NE I-35
- 21947-1 · Normal · 70 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6 - 22888-1 · Normal · 47 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26 - 23541-1 · Urgent · 31 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close . - 23568-1 · Normal · 28 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it .
Oklahoma City - NW Expressway
- 22233-1 · Normal · 63 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 23191-1 · Normal · 39 day(s) old · created 07/16/2026
replace 157 bathroom door - 23842-1 · Normal · 23 day(s) old · created 08/01/2026
unit 162 ceiling damage from 262 ptac leak - 23851-1 · Urgent · 22 day(s) old · created 08/02/2026
Stair in 237 stairwell is broken
Little Rock - University
- 23626-1 · Normal · 27 day(s) old · created 07/28/2026
3000 building needs exterior attn: repaint, stairway attn etc - 24033-1 · Normal · 19 day(s) old · created 08/05/2026
side gates (both gates) need repaired - broken latches / broken wood planks / parking lot needs redone - potholes / faded lining / falling reatiner wall / etc - 24173-1 · Normal · 16 day(s) old · created 08/08/2026
room 3108 / 1108 / 3130 needs doors reprogrammed (already tried everything - 24175-1 · Normal · 16 day(s) old · created 08/08/2026
assistant manager room needs half electrical outlets fixed assistant manager room needs cable box installed
North Little Rock - Gray Road
- 23079-1 · Normal · 42 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161. - 23696-1 · Normal · 25 day(s) old · created 07/30/2026
We need drop down ceiling tiles for room #122 and manager apartment - 23734-1 · Normal · 25 day(s) old · created 07/30/2026
Room 458 needs PTAC
Benton - Military Rd
- 23776-1 · Normal · 25 day(s) old · created 07/30/2026
room 121 a/c isnt blowing cold again. - 23850-1 · Normal · 22 day(s) old · created 08/02/2026
need direct tv remotes
Eagle Suites - Breckenridge
- 24135-1 · Urgent · 17 day(s) old · created 08/07/2026
HDMI cord's Sink Stoppers TV mounts for 43 inch TV's shower curtain rod's - 24219-1 · Urgent · 14 day(s) old · created 08/10/2026
oven not preheating, check out dresser.
Jacksonville - Shamrock
- 23203-1 · Normal · 39 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered
Benton - I-30
- 23959-1 · Normal · 20 day(s) old · created 08/04/2026
Room 201 bottom of bathroom door is chewed up need to try and fix or
Baton Rouge - Airline
- 24130-1 · Normal · 17 day(s) old · created 08/07/2026
rm 108 occupied ac goes from cool to hot air
Conway - Skyline
- 24164-1 · Normal · 17 day(s) old · created 08/07/2026
STAIR RAILINGS NEED TO BE FIXED BY WELDER
Tulsa - E 52nd Street
- 24153-1 · Normal · 17 day(s) old · created 08/07/2026
critters in between the ceilings and floors, (mice, squirrels, raccoons)
Tulsa - S 79th East Ave
- 24186-1 · Normal · 16 day(s) old · created 08/08/2026
2105 - bath is still running scalding water
Pattern Intelligence
- Total open work orders in source report: 319, with 39 marked urgent.
- Executive threshold (30+ days): 7 item(s) across 4 hotel(s).
- Regional threshold (14+ days): 60 item(s) across 16 hotel(s).
- Most concentrated aging backlog is at Rock - W Markham Street Little with 17 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 4 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional