Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

08/16/2026 | Produced: 7:50 AM

Open Work Orders

311

Current source report scope

Executive 30+ Days

Across 8 hotel(s)

Regional 14+ Days

Across 12 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 12 open work order(s) at the executive 30+ day threshold and 39 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at North Little Rock - Gray Road with 6 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Benton - I-30 has 2 item(s) at 30+ days old, oldest at 73 day(s).
Oklahoma City - NE I-35 has 2 item(s) at 30+ days old, oldest at 62 day(s).
Oklahoma City - NW Expressway has 2 item(s) at 30+ days old, oldest at 55 day(s).
North Little Rock - Gray Road has 6 item(s) at 14+ days old, oldest at 34 day(s), 0 urgent.
Oklahoma City - NW Expressway has 5 item(s) at 14+ days old, oldest at 55 day(s), 1 urgent.
Benton - Military Rd has 5 item(s) at 14+ days old, oldest at 39 day(s), 0 urgent.

Executive Level, 30+ Day Items

Benton - I-30

2 item(s), oldest 73 day(s), no urgent items

21573-1 · Normal · 73 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
23162-1 · Normal · 32 day(s) old · created 07/15/2026
Gutters on outside of building are still not fixed. Raining on 07/15 and there are Titan still pouring through them. Notified Benny & Jeremy on 07/15 as well.

Oklahoma City - NE I-35

2 item(s), oldest 62 day(s), no urgent items

21947-1 · Normal · 62 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6
22888-1 · Normal · 39 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26

Oklahoma City - NW Expressway

2 item(s), oldest 55 day(s), no urgent items

22233-1 · Normal · 55 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 31 day(s) old · created 07/16/2026
replace 157 bathroom door

Jacksonville - Shamrock

2 item(s), oldest 38 day(s), no urgent items

22965-1 · Normal · 38 day(s) old · created 07/09/2026
Lighting needed around the 500 building
23203-1 · Normal · 31 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered

Oklahoma City - SW 3rd

1 item(s), oldest 47 day(s), no urgent items

22578-1 · Normal · 47 day(s) old · created 06/30/2026
Power wash 1st floor side walks.

Benton - Military Rd

1 item(s), oldest 39 day(s), no urgent items

22887-1 · Normal · 39 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks

North Little Rock - Gray Road

1 item(s), oldest 34 day(s), no urgent items

23079-1 · Normal · 34 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.

Baton Rouge - Airline

1 item(s), oldest 32 day(s), no urgent items

23158-1 · Normal · 32 day(s) old · created 07/15/2026
room 304 fix door frame Willie main reg manager is working on this Airline

Regional Level, 14+ Day Items

North Little Rock - Gray Road

6 item(s), oldest 34 day(s), no urgent items

23079-1 · Normal · 34 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.
23696-1 · Normal · 17 day(s) old · created 07/30/2026
We need drop down ceiling tiles for room #122 and manager apartment
23716-1 · Normal · 17 day(s) old · created 07/30/2026
Room 262 needs PTAC replaced
23724-1 · Normal · 17 day(s) old · created 07/30/2026
Room 419 needs 2 PTAC units
23726-1 · Normal · 17 day(s) old · created 07/30/2026
Room 419 has lots of paint and/or texture on floor. What needs to be done to
23734-1 · Normal · 17 day(s) old · created 07/30/2026
Room 458 needs PTAC

Oklahoma City - NW Expressway

5 item(s), oldest 55 day(s), 1 urgent

22233-1 · Normal · 55 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 31 day(s) old · created 07/16/2026
replace 157 bathroom door
23795-1 · Normal · 16 day(s) old · created 07/31/2026
RM 154 NEED A NEW BATHROOM DOOR FRAME PANEL
23842-1 · Normal · 15 day(s) old · created 08/01/2026
unit 162 ceiling damage from 262 ptac leak
23851-1 · Urgent · 14 day(s) old · created 08/02/2026
Stair in 237 stairwell is broken

Benton - Military Rd

5 item(s), oldest 39 day(s), no urgent items

22887-1 · Normal · 39 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks
23456-1 · Normal · 25 day(s) old · created 07/22/2026
hedges need to be trimmed. The alley needs to be weedeated all the way to
23775-1 · Normal · 17 day(s) old · created 07/30/2026
Room 166 a/c thermostat is showing 26 and isnt blowing cold
23776-1 · Normal · 17 day(s) old · created 07/30/2026
room 121 a/c isnt blowing cold again.
23850-1 · Normal · 14 day(s) old · created 08/02/2026
need direct tv remotes

Little Rock - Hardin Road

5 item(s), oldest 17 day(s), no urgent items

23691-1 · Normal · 17 day(s) old · created 07/30/2026
Leak by 205/207
23756-1 · Normal · 17 day(s) old · created 07/30/2026
Room 111 Fire alarm keeps going off at night
23805-1 · Normal · 16 day(s) old · created 07/31/2026
#134 water leak by window
23806-1 · Normal · 16 day(s) old · created 07/31/2026
Need green power cords for the cable box (5)
23808-1 · Normal · 16 day(s) old · created 07/31/2026
need ray over with trailer

Oklahoma City - NE I-35

4 item(s), oldest 62 day(s), 1 urgent

21947-1 · Normal · 62 day(s) old · created 06/15/2026
stairwell needs to be fixed. still waiting to see if it is going to get fixed 8-10-26 TEMPORARILY FIXED WHILE WAITING ON WELDERS 8-13-6
22888-1 · Normal · 39 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well still waiting 8-10-26
23541-1 · Urgent · 23 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
23568-1 · Normal · 20 day(s) old · created 07/27/2026
228 key reader replaced but cant program it . key cards wont work on it .

Oklahoma City - SW 3rd

3 item(s), oldest 47 day(s), no urgent items

22578-1 · Normal · 47 day(s) old · created 06/30/2026
Power wash 1st floor side walks.
23518-1 · Normal · 23 day(s) old · created 07/24/2026
1036 NEEDS SHOWER FIXED
23593-1 · Normal · 20 day(s) old · created 07/27/2026
2063- TUB WATER WON'T TURN OFF ALL THE WAY

Rock - I-30 Little

3 item(s), oldest 15 day(s), no urgent items

23823-1 · Normal · 15 day(s) old · created 08/01/2026
Bathtub walls in room 317 needs to be repaired and toilet needs a new lid
23824-1 · Normal · 15 day(s) old · created 08/01/2026
Doorlock OOO in room 311 and needs to be fully replaced
23825-1 · Normal · 15 day(s) old · created 08/01/2026
Room 107 doorlock is unresponsive and needs to be replaced

Benton - I-30

2 item(s), oldest 73 day(s), no urgent items

21573-1 · Normal · 73 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
23162-1 · Normal · 32 day(s) old · created 07/15/2026
Gutters on outside of building are still not fixed. Raining on 07/15 and there are Titan still pouring through them. Notified Benny & Jeremy on 07/15 as well.

Jacksonville - Shamrock

2 item(s), oldest 38 day(s), no urgent items

22965-1 · Normal · 38 day(s) old · created 07/09/2026
Lighting needed around the 500 building
23203-1 · Normal · 31 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered

Baton Rouge - Airline

2 item(s), oldest 32 day(s), no urgent items

23158-1 · Normal · 32 day(s) old · created 07/15/2026
room 304 fix door frame Willie main reg manager is working on this Airline
23815-1 · Normal · 16 day(s) old · created 07/31/2026
room 413 occupied hole in wall Airline

Little Rock - University

1 item(s), oldest 19 day(s), no urgent items

23626-1 · Normal · 19 day(s) old · created 07/28/2026
3000 building needs exterior attn: repaint, stairway attn etc

Rock - W Markham Street Little

1 item(s), oldest 15 day(s), 1 urgent

23827-1 · Urgent · 15 day(s) old · created 08/01/2026
Ac Blowing hot Air only/ i checked it and its at 70 and on fan and AC/

Pattern Intelligence

Total open work orders in source report: 311, with 38 marked urgent.
Executive threshold (30+ days): 12 item(s) across 8 hotel(s).
Regional threshold (14+ days): 39 item(s) across 12 hotel(s).
Most concentrated aging backlog is at North Little Rock - Gray Road with 6 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 4 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional