Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

08/11/2026 | Produced: 7:50 AM

Open Work Orders

228

Current source report scope

Executive 30+ Days

Across 8 hotel(s)

Regional 14+ Days

Across 15 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 12 open work order(s) at the executive 30+ day threshold and 34 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Oklahoma City - NE I-35 with 5 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Jacksonville - Shamrock has 3 item(s) at 30+ days old, oldest at 68 day(s), including urgent work.
North Little Rock - Gray Road has 2 item(s) at 30+ days old, oldest at 68 day(s).
Oklahoma City - NE I-35 has 2 item(s) at 30+ days old, oldest at 57 day(s).
Oklahoma City - NE I-35 has 5 item(s) at 14+ days old, oldest at 57 day(s), 1 urgent.
Jacksonville - Shamrock has 4 item(s) at 14+ days old, oldest at 68 day(s), 1 urgent.
Benton - I-30 has 3 item(s) at 14+ days old, oldest at 68 day(s), 0 urgent.

Executive Level, 30+ Day Items

Jacksonville - Shamrock

3 item(s), oldest 68 day(s), 1 urgent

21571-1 · Normal · 68 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
22425-1 · Urgent · 46 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
22965-1 · Normal · 33 day(s) old · created 07/09/2026
Lighting needed around the 500 and 200 building

North Little Rock - Gray Road

2 item(s), oldest 68 day(s), no urgent items

21577-1 · Normal · 68 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
22272-1 · Normal · 50 day(s) old · created 06/22/2026
Room 458

Oklahoma City - NE I-35

2 item(s), oldest 57 day(s), no urgent items

21947-1 · Normal · 57 day(s) old · created 06/15/2026
stairwell needs to be fixed. came out to get an estimate
22888-1 · Normal · 34 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well

Benton - I-30

1 item(s), oldest 68 day(s), no urgent items

21573-1 · Normal · 68 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.

Conway - Skyline

1 item(s), oldest 62 day(s), no urgent items

21821-1 · Normal · 62 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152

Oklahoma City - NW Expressway

1 item(s), oldest 50 day(s), no urgent items

22233-1 · Normal · 50 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)

Oklahoma City - SW 3rd

1 item(s), oldest 42 day(s), no urgent items

22578-1 · Normal · 42 day(s) old · created 06/30/2026
Power wash 1st floor side walks.

Benton - Military Rd

1 item(s), oldest 34 day(s), no urgent items

22887-1 · Normal · 34 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks

Regional Level, 14+ Day Items

Oklahoma City - NE I-35

5 item(s), oldest 57 day(s), 1 urgent

21947-1 · Normal · 57 day(s) old · created 06/15/2026
stairwell needs to be fixed. came out to get an estimate
22888-1 · Normal · 34 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well
23378-1 · Normal · 21 day(s) old · created 07/21/2026
OOF-208 NEEDS ALL FURNITURE, AS WELL AS A MICROWAVE, AND
23541-1 · Urgent · 18 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
23568-1 · Normal · 15 day(s) old · created 07/27/2026
228 key card reader needs to be replaced on door. charles said he was coming to replace it

Jacksonville - Shamrock

4 item(s), oldest 68 day(s), 1 urgent

21571-1 · Normal · 68 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
22425-1 · Urgent · 46 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
22965-1 · Normal · 33 day(s) old · created 07/09/2026
Lighting needed around the 500 and 200 building
23203-1 · Normal · 26 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered

Benton - I-30

3 item(s), oldest 68 day(s), no urgent items

21573-1 · Normal · 68 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
23162-1 · Normal · 27 day(s) old · created 07/15/2026
Gutters on outside of building are still not fixed. Raining on 07/15 and there are Titan still pouring through them. Notified Benny & Jeremy on 07/15 as well.
23640-1 · Normal · 14 day(s) old · created 07/28/2026
Room #204 : Cable Box Is Missing, A/C Unit Has to Be Replaced Due to Painted.

North Little Rock - Gray Road

3 item(s), oldest 68 day(s), no urgent items

21577-1 · Normal · 68 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
22272-1 · Normal · 50 day(s) old · created 06/22/2026
Room 458
23079-1 · Normal · 29 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.

Conway - Skyline

3 item(s), oldest 62 day(s), no urgent items

21821-1 · Normal · 62 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
23580-1 · Normal · 15 day(s) old · created 07/27/2026
241-MANAGER APARTMENT NEEDS BIGGER PTAC
23583-1 · Normal · 15 day(s) old · created 07/27/2026
RM 137 OUTLETS NEAR BATHROOM NOT WORKING Maintenance

Oklahoma City - SW 3rd

3 item(s), oldest 42 day(s), no urgent items

22578-1 · Normal · 42 day(s) old · created 06/30/2026
Power wash 1st floor side walks.
23518-1 · Normal · 18 day(s) old · created 07/24/2026
1036 NEEDS SHOWER FIXED
23593-1 · Normal · 15 day(s) old · created 07/27/2026
2063- TUB WATER WON'T TURN OFF ALL THE WAY

Benton - Military Rd

3 item(s), oldest 34 day(s), no urgent items

22887-1 · Normal · 34 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks
23456-1 · Normal · 20 day(s) old · created 07/22/2026
The trees need to be trimmed back going up the sidewalk. The hedges need to
23477-1 · Normal · 19 day(s) old · created 07/23/2026
Room 166 She is having problems with ants and roaches. The plastic shelf in

Oklahoma City - NW Expressway

2 item(s), oldest 50 day(s), no urgent items

22233-1 · Normal · 50 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 26 day(s) old · created 07/16/2026
replace 157 bathroom door

Little Rock - University

2 item(s), oldest 14 day(s), no urgent items

23625-1 · Normal · 14 day(s) old · created 07/28/2026
back trailor behind warehouse needs to be picked up
23626-1 · Normal · 14 day(s) old · created 07/28/2026
3000 building needs exterior attn: repaint, stairway attn etc

Baton Rouge - Airline

1 item(s), oldest 27 day(s), no urgent items

23158-1 · Normal · 27 day(s) old · created 07/15/2026
room 304 fix door frame Willie main reg manager is working on this Airline

Tulsa - S 79th East Ave

1 item(s), oldest 26 day(s), no urgent items

23228-1 · Normal · 26 day(s) old · created 07/16/2026
2207 - Scalding water in shower

Benton South

1 item(s), oldest 21 day(s), no urgent items

23365-1 · Normal · 21 day(s) old · created 07/21/2026
167 - OCCUPIED - Needs 1 set new blinds 57" Wide x 60" Long - Need to LLC

Baton Rouge - Gwenadele

1 item(s), oldest 20 day(s), no urgent items

23463-1 · Normal · 20 day(s) old · created 07/22/2026
155 guest wants the electrical outlet near tv fixed...update-electrician needed

Eagle Suites - Breckenridge

1 item(s), oldest 20 day(s), no urgent items

23443-1 · Normal · 20 day(s) old · created 07/22/2026
Outside fence in the back by creek in the right corner is hanging down

Jacksonville - Crestview

1 item(s), oldest 14 day(s), 1 urgent

23618-1 · Urgent · 14 day(s) old · created 07/28/2026
Room 265 needs the bathroom door fixed. It also needs a whole room paint.

Pattern Intelligence

Total open work orders in source report: 228, with 34 marked urgent.
Executive threshold (30+ days): 12 item(s) across 8 hotel(s).
Regional threshold (14+ days): 34 item(s) across 15 hotel(s).
Most concentrated aging backlog is at Oklahoma City - NE I-35 with 5 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 1 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional