Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

08/10/2026 | Produced: 7:50 AM

Open Work Orders

276

Current source report scope

Executive 30+ Days

Across 9 hotel(s)

Regional 14+ Days

Across 15 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 14 open work order(s) at the executive 30+ day threshold and 34 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Jacksonville - Shamrock with 5 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Jacksonville - Shamrock has 4 item(s) at 30+ days old, oldest at 67 day(s), including urgent work.
North Little Rock - Gray Road has 2 item(s) at 30+ days old, oldest at 67 day(s).
Oklahoma City - NE I-35 has 2 item(s) at 30+ days old, oldest at 56 day(s).
Jacksonville - Shamrock has 5 item(s) at 14+ days old, oldest at 67 day(s), 1 urgent.
Oklahoma City - NE I-35 has 5 item(s) at 14+ days old, oldest at 56 day(s), 1 urgent.
Oklahoma City - SW 3rd has 4 item(s) at 14+ days old, oldest at 41 day(s), 0 urgent.

Executive Level, 30+ Day Items

Jacksonville - Shamrock

4 item(s), oldest 67 day(s), 1 urgent

21571-1 · Normal · 67 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 67 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
22425-1 · Urgent · 45 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
22965-1 · Normal · 32 day(s) old · created 07/09/2026
Lighting needed around the 500 and 200 building

North Little Rock - Gray Road

2 item(s), oldest 67 day(s), no urgent items

21577-1 · Normal · 67 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
22272-1 · Normal · 49 day(s) old · created 06/22/2026
Room 458

Oklahoma City - NE I-35

2 item(s), oldest 56 day(s), no urgent items

21947-1 · Normal · 56 day(s) old · created 06/15/2026
stairwell needs to be fixed. came out to get an estimate
22888-1 · Normal · 33 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well

Benton - I-30

1 item(s), oldest 67 day(s), no urgent items

21573-1 · Normal · 67 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.

Conway - Skyline

1 item(s), oldest 61 day(s), no urgent items

21821-1 · Normal · 61 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152 Skyline Maintenance

Oklahoma City - NW Expressway

1 item(s), oldest 49 day(s), no urgent items

22233-1 · Normal · 49 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)

Oklahoma City - SW 3rd

1 item(s), oldest 41 day(s), no urgent items

22578-1 · Normal · 41 day(s) old · created 06/30/2026
Power wash 1st floor side walks.

Benton - Military Rd

1 item(s), oldest 33 day(s), no urgent items

22887-1 · Normal · 33 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks

Tulsa - E 52nd Street

1 item(s), oldest 33 day(s), no urgent items

22909-1 · Normal · 33 day(s) old · created 07/08/2026
APM (#230) APARTMENT STILL HAS HOLE FROM MILDEW REMOVAL IN PATCH, AND PAINT AS NECESSARY.

Regional Level, 14+ Day Items

Jacksonville - Shamrock

5 item(s), oldest 67 day(s), 1 urgent

21571-1 · Normal · 67 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 67 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
22425-1 · Urgent · 45 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
22965-1 · Normal · 32 day(s) old · created 07/09/2026
Lighting needed around the 500 and 200 building
23203-1 · Normal · 25 day(s) old · created 07/16/2026
RM 514 - Needs cabinet doors ordered

Oklahoma City - NE I-35

5 item(s), oldest 56 day(s), 1 urgent

21947-1 · Normal · 56 day(s) old · created 06/15/2026
stairwell needs to be fixed. came out to get an estimate
22888-1 · Normal · 33 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose estimate with the stair well
23378-1 · Normal · 20 day(s) old · created 07/21/2026
OOF-208 NEEDS ALL FURNITURE, AS WELL AS A MICROWAVE, AND still needs to be trashed out . will get that done asap
23541-1 · Urgent · 17 day(s) old · created 07/24/2026
need a new locking mechanism for the gate in the dog park. doesnt close .
23568-1 · Normal · 14 day(s) old · created 07/27/2026
228 key card reader needs to be replaced on door. charles said he was coming to replace it

Oklahoma City - SW 3rd

4 item(s), oldest 41 day(s), no urgent items

22578-1 · Normal · 41 day(s) old · created 06/30/2026
Power wash 1st floor side walks.
23460-1 · Normal · 19 day(s) old · created 07/22/2026
1081- needs to be trashed out and ready to rent Per Brittney
23518-1 · Normal · 17 day(s) old · created 07/24/2026
1036 NEEDS SHOWER FIXED
23593-1 · Normal · 14 day(s) old · created 07/27/2026
2063- TUB WATER WON'T TURN OFF ALL THE WAY

North Little Rock - Gray Road

3 item(s), oldest 67 day(s), no urgent items

21577-1 · Normal · 67 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
22272-1 · Normal · 49 day(s) old · created 06/22/2026
Room 458
23079-1 · Normal · 28 day(s) old · created 07/13/2026
There are hazardous potholes as you come onto NLR property from HWY 161.

Conway - Skyline

3 item(s), oldest 61 day(s), no urgent items

21821-1 · Normal · 61 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152 Skyline Maintenance
23580-1 · Normal · 14 day(s) old · created 07/27/2026
241-MANAGER APARTMENT NEEDS BIGGER PTAC Jeremy Lankford, Skyline Maintenance
23583-1 · Normal · 14 day(s) old · created 07/27/2026
RM 137 OUTLETS NEAR BATHROOM NOT WORKING Jeremy Lankford, Skyline Maintenance

Benton - Military Rd

3 item(s), oldest 33 day(s), no urgent items

22887-1 · Normal · 33 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks
23456-1 · Normal · 19 day(s) old · created 07/22/2026
The trees need to be trimmed back going up the sidewalk. The hedges need to
23477-1 · Normal · 18 day(s) old · created 07/23/2026
Room 166 She is having problems with ants and roaches. The plastic shelf in

Benton - I-30

2 item(s), oldest 67 day(s), no urgent items

21573-1 · Normal · 67 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
23162-1 · Normal · 26 day(s) old · created 07/15/2026
Gutters on outside of building are still not fixed. Raining on 07/15 and there are Titan still pouring through them. Notified Benny & Jeremy on 07/15 as well.

Oklahoma City - NW Expressway

2 item(s), oldest 49 day(s), no urgent items

22233-1 · Normal · 49 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
23191-1 · Normal · 25 day(s) old · created 07/16/2026
replace 157 bathroom door

Tulsa - E 52nd Street

1 item(s), oldest 33 day(s), no urgent items

22909-1 · Normal · 33 day(s) old · created 07/08/2026
APM (#230) APARTMENT STILL HAS HOLE FROM MILDEW REMOVAL IN PATCH, AND PAINT AS NECESSARY.

Baton Rouge - Airline

1 item(s), oldest 26 day(s), no urgent items

23158-1 · Normal · 26 day(s) old · created 07/15/2026
room 304 fix door frame Willie main reg manager is working on this Airline

Tulsa - S 79th East Ave

1 item(s), oldest 25 day(s), no urgent items

23228-1 · Normal · 25 day(s) old · created 07/16/2026
2207 - Scalding water in shower

Benton South

1 item(s), oldest 20 day(s), no urgent items

23365-1 · Normal · 20 day(s) old · created 07/21/2026
167 - OCCUPIED - Needs 1 set new blinds 57" Wide x 60" Long - Need to

Baton Rouge - Gwenadele

1 item(s), oldest 19 day(s), no urgent items

23463-1 · Normal · 19 day(s) old · created 07/22/2026
155 guest wants the electrical outlet near tv fixed...update-electrician needed

Eagle Suites - Breckenridge

1 item(s), oldest 19 day(s), no urgent items

23443-1 · Normal · 19 day(s) old · created 07/22/2026
Outside fence in the back by creek in the right corner is hanging down

Rock - I-30 Little

1 item(s), oldest 18 day(s), no urgent items

23488-1 · Normal · 18 day(s) old · created 07/23/2026
Room Does not have a PTAC unit

Pattern Intelligence

Total open work orders in source report: 276, with 34 marked urgent.
Executive threshold (30+ days): 14 item(s) across 9 hotel(s).
Regional threshold (14+ days): 34 item(s) across 15 hotel(s).
Most concentrated aging backlog is at Jacksonville - Shamrock with 5 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 2 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional