Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
07/23/2026 | Produced: 7:50 AM
Open Work Orders
229
Current source report scope
Executive 30+ Days
34
Across 13 hotel(s)
Regional 14+ Days
63
Across 16 hotel(s)
Urgent Open Items
16
Marked urgent in source
Executive Summary
There are 34 open work order(s) at the executive 30+ day threshold and 63 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Little Rock - University with 11 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Little Rock - University has 9 item(s) at 30+ days old, oldest at 64 day(s).
- Baton Rouge - Gwenadele has 5 item(s) at 30+ days old, oldest at 51 day(s).
- Benton - I-30 has 3 item(s) at 30+ days old, oldest at 49 day(s).
- Little Rock - University has 11 item(s) at 14+ days old, oldest at 64 day(s), 0 urgent.
- Baton Rouge - Gwenadele has 8 item(s) at 14+ days old, oldest at 51 day(s), 0 urgent.
- North Little Rock - Gray Road has 6 item(s) at 14+ days old, oldest at 49 day(s), 0 urgent.
Executive Level, 30+ Day Items
Little Rock - University
- 21067-1 · Normal · 64 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 51 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 38 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 36 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 36 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 36 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 36 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 36 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 36 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and
Baton Rouge - Gwenadele
- 21495-1 · Normal · 51 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 51 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 45 day(s) old · created 06/08/2026
104- shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 41 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22198-1 · Normal · 33 day(s) old · created 06/20/2026
228- bathroom fan not turning on
Benton - I-30
- 21573-1 · Normal · 49 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 49 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 49 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Jacksonville - Shamrock
- 21571-1 · Normal · 49 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 49 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 36 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
North Little Rock - Gray Road
- 21577-1 · Normal · 49 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21789-1 · Normal · 43 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 22272-1 · Normal · 31 day(s) old · created 06/22/2026
Room 458
Oklahoma City - NE I-35
- 21664-1 · Normal · 45 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 41 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 38 day(s) old · created 06/15/2026
stairwell needs to be fixed
Tulsa - E 52nd Street
- 21707-1 · Normal · 44 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 22240-1 · Normal · 31 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted
Little Rock - Hardin Road
- 21734-1 · Normal · 44 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 43 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Rock - I-30 Little
- 21832-1 · Normal · 42 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
Ottercreek
- 21927-1 · Urgent · 41 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Oklahoma City - SW 3rd
- 22110-1 · Normal · 35 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS
Oklahoma City - NW Expressway
- 22233-1 · Normal · 31 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
Regional Level, 14+ Day Items
Little Rock - University
- 21067-1 · Normal · 64 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 51 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 38 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 36 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 36 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 36 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 36 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 36 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 36 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and - 22374-1 · Normal · 28 day(s) old · created 06/25/2026
rm needs mirror 3113 - 22429-1 · Normal · 27 day(s) old · created 06/26/2026
room 3124 needs cable box replaced (setting appointment for mon 6/29/26
Baton Rouge - Gwenadele
- 21495-1 · Normal · 51 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 51 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 45 day(s) old · created 06/08/2026
104- shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 41 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22198-1 · Normal · 33 day(s) old · created 06/20/2026
228- bathroom fan not turning on - 22357-1 · Normal · 29 day(s) old · created 06/24/2026
329- PTAC needs to be replaced. JK - 22626-1 · Normal · 22 day(s) old · created 07/01/2026
308- Screw in PTAC and replace picture on wall. JK - 22946-1 · Normal · 14 day(s) old · created 07/09/2026
251- (OCCUPIED) Guest mentioned that wall needs to be patched. JK
North Little Rock - Gray Road
- 21577-1 · Normal · 49 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21789-1 · Normal · 43 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 22272-1 · Normal · 31 day(s) old · created 06/22/2026
Room 458 - 22638-1 · Normal · 22 day(s) old · created 07/01/2026
Safety rail on the stairwell next to room 447 going up to room 553 has come - 22639-1 · Normal · 22 day(s) old · created 07/01/2026
We need 5 dressers for currently vacant rooms and it would be a good idea to them replaced - 22641-1 · Normal · 22 day(s) old · created 07/01/2026
We need 10 queen blue mattresses
Tulsa - E 52nd Street
- 21707-1 · Normal · 44 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 22240-1 · Normal · 31 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted - 22742-1 · Normal · 20 day(s) old · created 07/03/2026
ROOM 110 BATHROOM AND IN KITCHENETTE AREA - 22833-1 · Normal · 16 day(s) old · created 07/07/2026
ROOM 214 - 22836-1 · Normal · 16 day(s) old · created 07/07/2026
MAINTIENANCE APT. PORTABLE AC ETC.) - 22909-1 · Normal · 15 day(s) old · created 07/08/2026
APM (#230) APARTMENT STILL HAS HOLE FROM MILDEW REMOVAL IN PATCH, AND PAINT AS NECESSARY.
Benton - I-30
- 21573-1 · Normal · 49 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 49 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 49 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed. - 22867-1 · Normal · 15 day(s) old · created 07/08/2026
Room 222 needs paint - 22939-1 · Normal · 14 day(s) old · created 07/09/2026
Room 238 the ceiling is falling down. Half of the room from the front door all the front of the room but going back he can not. It is bad and someone needs to come tell us how to fix, and if I am going to have to move the quest to get it fixed.
Jacksonville - Shamrock
- 21571-1 · Normal · 49 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 49 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 36 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans. - 22425-1 · Urgent · 27 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF - 22965-1 · Normal · 14 day(s) old · created 07/09/2026
Lighting needed around the 500 and 200 building
Oklahoma City - NE I-35
- 21664-1 · Normal · 45 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 41 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 38 day(s) old · created 06/15/2026
stairwell needs to be fixed - 22826-1 · Normal · 16 day(s) old · created 07/07/2026
room 233 sink is leaking in the kitchen - 22888-1 · Normal · 15 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose
Rock - I-30 Little
- 21832-1 · Normal · 42 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239 - 22725-1 · Normal · 20 day(s) old · created 07/03/2026
in room 340 the kitchen outlet is out of order - 22726-1 · Normal · 20 day(s) old · created 07/03/2026
In room 342 toilet seat needs to be replaced and the kitchen light switch won't - 22727-1 · Normal · 20 day(s) old · created 07/03/2026
in room 344 kitchen outlet is not working
Little Rock - Hardin Road
- 21734-1 · Normal · 44 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed. - 22703-1 · Normal · 21 day(s) old · created 07/02/2026
Green Power cords for the cable box's - 22714-1 · Normal · 20 day(s) old · created 07/03/2026
Need 2 queen size mattresses and bed frames
Oklahoma City - SW 3rd
- 22110-1 · Normal · 35 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS - 22578-1 · Normal · 23 day(s) old · created 06/30/2026
Power wash 1st floor side walks. - 22579-1 · Normal · 23 day(s) old · created 06/30/2026
Light fixture next to room 1001 Broken 07/07/26 need to order base for light
Oklahoma City - NW Expressway
- 22233-1 · Normal · 31 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 22377-1 · Normal · 28 day(s) old · created 06/25/2026
sidewalks need sprayed off, slimy from landscapers, slip/fall hazard
Conway - Skyline
- 21821-1 · Normal · 43 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Ottercreek
- 21927-1 · Urgent · 41 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Benton South
- 22659-1 · Normal · 22 day(s) old · created 07/01/2026
201 - House (122 S Conrad) ants have invaded and going up towards the roof TITAN GENERAL they might be termite ants.
Tulsa - S 79th East Ave
- 22854-1 · Normal · 16 day(s) old · created 07/07/2026
2112 needs a/c cover in the closet.
Benton - Military Rd
- 22887-1 · Normal · 15 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks
Pattern Intelligence
- Total open work orders in source report: 229, with 16 marked urgent.
- Executive threshold (30+ days): 34 item(s) across 13 hotel(s).
- Regional threshold (14+ days): 63 item(s) across 16 hotel(s).
- Most concentrated aging backlog is at Little Rock - University with 11 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 3 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional