Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
07/22/2026 | Produced: 7:50 AM
Open Work Orders
239
Current source report scope
Executive 30+ Days
35
Across 14 hotel(s)
Regional 14+ Days
62
Across 16 hotel(s)
Urgent Open Items
14
Marked urgent in source
Executive Summary
There are 35 open work order(s) at the executive 30+ day threshold and 62 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Little Rock - University with 11 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Little Rock - University has 9 item(s) at 30+ days old, oldest at 63 day(s).
- Baton Rouge - Gwenadele has 5 item(s) at 30+ days old, oldest at 50 day(s).
- Benton - I-30 has 3 item(s) at 30+ days old, oldest at 48 day(s).
- Little Rock - University has 11 item(s) at 14+ days old, oldest at 63 day(s), 0 urgent.
- Baton Rouge - Gwenadele has 7 item(s) at 14+ days old, oldest at 50 day(s), 0 urgent.
- North Little Rock - Gray Road has 6 item(s) at 14+ days old, oldest at 48 day(s), 0 urgent.
Executive Level, 30+ Day Items
Little Rock - University
- 21067-1 · Normal · 63 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 50 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 37 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 35 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 35 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 35 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 35 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 35 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 35 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and
Baton Rouge - Gwenadele
- 21495-1 · Normal · 50 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 50 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 44 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 40 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22198-1 · Normal · 32 day(s) old · created 06/20/2026
228 bathroom fan not turning on
Benton - I-30
- 21573-1 · Normal · 48 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 48 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 48 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Jacksonville - Shamrock
- 21571-1 · Normal · 48 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 48 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 35 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
North Little Rock - Gray Road
- 21577-1 · Normal · 48 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21789-1 · Normal · 42 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 22272-1 · Normal · 30 day(s) old · created 06/22/2026
Room 458
Oklahoma City - NE I-35
- 21664-1 · Normal · 44 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 40 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 37 day(s) old · created 06/15/2026
stairwell needs to be fixed
Tulsa - E 52nd Street
- 21707-1 · Normal · 43 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 22240-1 · Normal · 30 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted
Little Rock - Hardin Road
- 21734-1 · Normal · 43 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 42 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Rock - I-30 Little
- 21832-1 · Normal · 41 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
Ottercreek
- 21927-1 · Urgent · 40 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Oklahoma City - SW 3rd
- 22110-1 · Normal · 34 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS
Benton South
- 22243-1 · Normal · 30 day(s) old · created 06/22/2026
Roof damage at corner of building 115 by room 141 from falling tree limbs - LLC
Oklahoma City - NW Expressway
- 22233-1 · Normal · 30 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
Regional Level, 14+ Day Items
Little Rock - University
- 21067-1 · Normal · 63 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 50 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 37 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 35 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 35 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 35 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 35 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 35 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 35 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and - 22374-1 · Normal · 27 day(s) old · created 06/25/2026
rm needs mirror 3113 - 22429-1 · Normal · 26 day(s) old · created 06/26/2026
room 3124 needs cable box replaced (setting appointment for mon 6/29/26
Baton Rouge - Gwenadele
- 21495-1 · Normal · 50 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 50 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 44 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 40 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22198-1 · Normal · 32 day(s) old · created 06/20/2026
228 bathroom fan not turning on - 22357-1 · Normal · 28 day(s) old · created 06/24/2026
329- PTAC needs to be replaced. JK - 22626-1 · Normal · 21 day(s) old · created 07/01/2026
308- Screw in PTAC and replace picture on wall. JK
North Little Rock - Gray Road
- 21577-1 · Normal · 48 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21789-1 · Normal · 42 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 22272-1 · Normal · 30 day(s) old · created 06/22/2026
Room 458 - 22638-1 · Normal · 21 day(s) old · created 07/01/2026
Safety rail on the stairwell next to room 447 going up to room 553 has come - 22639-1 · Normal · 21 day(s) old · created 07/01/2026
We need 5 dressers for currently vacant rooms and it would be a good idea to them replaced - 22641-1 · Normal · 21 day(s) old · created 07/01/2026
We need 10 queen blue mattresses
Tulsa - E 52nd Street
- 21707-1 · Normal · 43 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 22240-1 · Normal · 30 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted - 22742-1 · Normal · 19 day(s) old · created 07/03/2026
ROOM 110 BATHROOM AND IN KITCHENETTE AREA - 22833-1 · Normal · 15 day(s) old · created 07/07/2026
ROOM 214 - 22836-1 · Normal · 15 day(s) old · created 07/07/2026
MAINTIENANCE APT. PORTABLE AC ETC.) - 22909-1 · Normal · 14 day(s) old · created 07/08/2026
APM (#230) APARTMENT STILL HAS HOLE FROM MILDEW REMOVAL IN PATCH, AND PAINT AS NECESSARY.
Benton - I-30
- 21573-1 · Normal · 48 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 48 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 48 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed. - 22825-1 · Normal · 15 day(s) old · created 07/07/2026
Update just need to finish paint. Room 244 Screws taken out patch and paint - 22867-1 · Normal · 14 day(s) old · created 07/08/2026
Room 222 needs paint
Oklahoma City - NE I-35
- 21664-1 · Normal · 44 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 40 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 37 day(s) old · created 06/15/2026
stairwell needs to be fixed - 22826-1 · Normal · 15 day(s) old · created 07/07/2026
room 233 sink is leaking in the kitchen - 22888-1 · Normal · 14 day(s) old · created 07/08/2026
rails by room 215 needs to be repaired cause they are loose
Jacksonville - Shamrock
- 21571-1 · Normal · 48 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 48 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 35 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans. - 22425-1 · Urgent · 26 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
Rock - I-30 Little
- 21832-1 · Normal · 41 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239 - 22725-1 · Normal · 19 day(s) old · created 07/03/2026
in room 340 the kitchen outlet is out of order - 22726-1 · Normal · 19 day(s) old · created 07/03/2026
In room 342 toilet seat needs to be replaced and the kitchen light switch won't - 22727-1 · Normal · 19 day(s) old · created 07/03/2026
in room 344 kitchen outlet is not working
Little Rock - Hardin Road
- 21734-1 · Normal · 43 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed. - 22703-1 · Normal · 20 day(s) old · created 07/02/2026
Green Power cords for the cable box's - 22714-1 · Normal · 19 day(s) old · created 07/03/2026
Need 2 queen size mattresses and bed frames
Oklahoma City - SW 3rd
- 22110-1 · Normal · 34 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS - 22578-1 · Normal · 22 day(s) old · created 06/30/2026
Power wash 1st floor side walks. - 22579-1 · Normal · 22 day(s) old · created 06/30/2026
Light fixture next to room 1001 Broken 07/07/26 need to order base for light
Benton South
- 22243-1 · Normal · 30 day(s) old · created 06/22/2026
Roof damage at corner of building 115 by room 141 from falling tree limbs - LLC - 22659-1 · Normal · 21 day(s) old · created 07/01/2026
201 - House (122 S Conrad) ants have invaded and going up towards the roof TITAN GENERAL they might be termite ants.
Oklahoma City - NW Expressway
- 22233-1 · Normal · 30 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 22377-1 · Normal · 27 day(s) old · created 06/25/2026
sidewalks need sprayed off, slimy from landscapers, slip/fall hazard
Conway - Skyline
- 21821-1 · Normal · 42 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Ottercreek
- 21927-1 · Urgent · 40 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Tulsa - S 79th East Ave
- 22854-1 · Normal · 15 day(s) old · created 07/07/2026
2112 needs a/c cover in the closet.
Benton - Military Rd
- 22887-1 · Normal · 14 day(s) old · created 07/08/2026
Needing help cleaning the storages with either the door halfway up or no locks
Pattern Intelligence
- Total open work orders in source report: 239, with 14 marked urgent.
- Executive threshold (30+ days): 35 item(s) across 14 hotel(s).
- Regional threshold (14+ days): 62 item(s) across 16 hotel(s).
- Most concentrated aging backlog is at Little Rock - University with 11 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 3 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional