Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

07/19/2026 | Produced: 7:50 AM

Open Work Orders

199

Current source report scope

Executive 30+ Days

Across 12 hotel(s)

Regional 14+ Days

Across 16 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 31 open work order(s) at the executive 30+ day threshold and 58 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Little Rock - University with 11 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Little Rock - University has 9 item(s) at 30+ days old, oldest at 60 day(s).
Baton Rouge - Gwenadele has 4 item(s) at 30+ days old, oldest at 47 day(s).
Benton - I-30 has 3 item(s) at 30+ days old, oldest at 45 day(s).
Little Rock - University has 11 item(s) at 14+ days old, oldest at 60 day(s), 0 urgent.
Baton Rouge - Gwenadele has 7 item(s) at 14+ days old, oldest at 47 day(s), 0 urgent.
North Little Rock - Gray Road has 6 item(s) at 14+ days old, oldest at 45 day(s), 0 urgent.

Executive Level, 30+ Day Items

Little Rock - University

9 item(s), oldest 60 day(s), no urgent items

21067-1 · Normal · 60 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
21492-1 · Normal · 47 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between
21961-1 · Normal · 34 day(s) old · created 06/15/2026
camera installed in upstairs hallway
22031-1 · Normal · 32 day(s) old · created 06/17/2026
room 3124 needs cable box replaced
22036-1 · Normal · 32 day(s) old · created 06/17/2026
exterior doors need to be repainted
22042-1 · Normal · 32 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed
22046-1 · Normal · 32 day(s) old · created 06/17/2026
shrubs needs trimmed on property
22047-1 · Normal · 32 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white)
22073-1 · Normal · 32 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and

Baton Rouge - Gwenadele

4 item(s), oldest 47 day(s), no urgent items

21495-1 · Normal · 47 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs.
21502-1 · Normal · 47 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber
21685-1 · Normal · 41 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs.
21896-1 · Normal · 37 day(s) old · created 06/12/2026
338- Replace PTAC JK

Benton - I-30

3 item(s), oldest 45 day(s), no urgent items

21573-1 · Normal · 45 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
21575-1 · Normal · 45 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle
21576-1 · Normal · 45 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.

Jacksonville - Shamrock

3 item(s), oldest 45 day(s), no urgent items

21571-1 · Normal · 45 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 45 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
22094-1 · Normal · 32 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.

Oklahoma City - NE I-35

3 item(s), oldest 41 day(s), no urgent items

21664-1 · Normal · 41 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced
21858-1 · Normal · 37 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the
21947-1 · Normal · 34 day(s) old · created 06/15/2026
stairwell needs to be fixed

North Little Rock - Gray Road

2 item(s), oldest 45 day(s), no urgent items

21577-1 · Normal · 45 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
21789-1 · Normal · 39 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck

Tulsa - E 52nd Street

2 item(s), oldest 40 day(s), no urgent items

21707-1 · Normal · 40 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors
21715-1 · Normal · 40 day(s) old · created 06/09/2026
room 214

Little Rock - Hardin Road

1 item(s), oldest 40 day(s), no urgent items

21734-1 · Normal · 40 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.

Conway - Skyline

1 item(s), oldest 39 day(s), no urgent items

21821-1 · Normal · 39 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152

Rock - I-30 Little

1 item(s), oldest 38 day(s), no urgent items

21832-1 · Normal · 38 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239

Ottercreek

1 item(s), oldest 37 day(s), 1 urgent

21927-1 · Urgent · 37 day(s) old · created 06/12/2026
Room 204 door lock is ooo

Oklahoma City - SW 3rd

1 item(s), oldest 31 day(s), no urgent items

22110-1 · Normal · 31 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS

Regional Level, 14+ Day Items

Little Rock - University

11 item(s), oldest 60 day(s), no urgent items

21067-1 · Normal · 60 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
21492-1 · Normal · 47 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between
21961-1 · Normal · 34 day(s) old · created 06/15/2026
camera installed in upstairs hallway
22031-1 · Normal · 32 day(s) old · created 06/17/2026
room 3124 needs cable box replaced
22036-1 · Normal · 32 day(s) old · created 06/17/2026
exterior doors need to be repainted
22042-1 · Normal · 32 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed
22046-1 · Normal · 32 day(s) old · created 06/17/2026
shrubs needs trimmed on property
22047-1 · Normal · 32 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white)
22073-1 · Normal · 32 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and
22374-1 · Normal · 24 day(s) old · created 06/25/2026
rm needs mirror 3113
22429-1 · Normal · 23 day(s) old · created 06/26/2026
room 3124 needs cable box replaced (setting appointment for mon 6/29/26

Baton Rouge - Gwenadele

7 item(s), oldest 47 day(s), no urgent items

21495-1 · Normal · 47 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs.
21502-1 · Normal · 47 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber
21685-1 · Normal · 41 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs.
21896-1 · Normal · 37 day(s) old · created 06/12/2026
338- Replace PTAC JK
22198-1 · Normal · 29 day(s) old · created 06/20/2026
228 bathroom fan not turning on
22357-1 · Normal · 25 day(s) old · created 06/24/2026
329- PTAC needs to be replaced. JK
22626-1 · Normal · 18 day(s) old · created 07/01/2026
308- Screw in PTAC and replace picture on wall. JK

North Little Rock - Gray Road

6 item(s), oldest 45 day(s), no urgent items

21577-1 · Normal · 45 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
21789-1 · Normal · 39 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck
22272-1 · Normal · 27 day(s) old · created 06/22/2026
Room 458
22638-1 · Normal · 18 day(s) old · created 07/01/2026
Safety rail on the stairwell next to room 447 going up to room 553 has come
22639-1 · Normal · 18 day(s) old · created 07/01/2026
We need 5 dressers for currently vacant rooms and it would be a good idea to them replaced
22641-1 · Normal · 18 day(s) old · created 07/01/2026
We need 10 queen blue mattresses

Jacksonville - Shamrock

4 item(s), oldest 45 day(s), 1 urgent

21571-1 · Normal · 45 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 45 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
22094-1 · Normal · 32 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
22425-1 · Urgent · 23 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF

Tulsa - E 52nd Street

4 item(s), oldest 40 day(s), no urgent items

21707-1 · Normal · 40 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors
21715-1 · Normal · 40 day(s) old · created 06/09/2026
room 214
22240-1 · Normal · 27 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted
22742-1 · Normal · 16 day(s) old · created 07/03/2026
ROOM 110 BATHROOM AND IN KITCHENETTE AREA

Rock - I-30 Little

4 item(s), oldest 38 day(s), no urgent items

21832-1 · Normal · 38 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
22725-1 · Normal · 16 day(s) old · created 07/03/2026
in room 340 the kitchen outlet is out of order
22726-1 · Normal · 16 day(s) old · created 07/03/2026
In room 342 toilet seat needs to be replaced and the kitchen light switch won't
22727-1 · Normal · 16 day(s) old · created 07/03/2026
in room 344 kitchen outlet is not working

Oklahoma City - SW 3rd

4 item(s), oldest 31 day(s), no urgent items

22110-1 · Normal · 31 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS
22341-1 · Normal · 25 day(s) old · created 06/24/2026
1028 A/C LEAKING L
22578-1 · Normal · 19 day(s) old · created 06/30/2026
Power wash 1st floor side walks.
22579-1 · Normal · 19 day(s) old · created 06/30/2026
Light fixture next to room 1001 Broken 07/07/26 need to order base for light

Benton - I-30

3 item(s), oldest 45 day(s), no urgent items

21573-1 · Normal · 45 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
21575-1 · Normal · 45 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle
21576-1 · Normal · 45 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.

Oklahoma City - NE I-35

3 item(s), oldest 41 day(s), no urgent items

21664-1 · Normal · 41 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced
21858-1 · Normal · 37 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the
21947-1 · Normal · 34 day(s) old · created 06/15/2026
stairwell needs to be fixed

Little Rock - Hardin Road

3 item(s), oldest 40 day(s), no urgent items

21734-1 · Normal · 40 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
22703-1 · Normal · 17 day(s) old · created 07/02/2026
Green Power cords for the cable box's
22714-1 · Normal · 16 day(s) old · created 07/03/2026
Need 2 queen size mattresses and bed frames

Benton South

2 item(s), oldest 27 day(s), no urgent items

22243-1 · Normal · 27 day(s) old · created 06/22/2026
Roof damage at corner of building 115 by room 141 from falling tree limbs - LLC
22659-1 · Normal · 18 day(s) old · created 07/01/2026
201 - House (122 S Conrad) ants have invaded and going up towards the roof TITAN GENERAL they might be termite ants.

Oklahoma City - NW Expressway

2 item(s), oldest 27 day(s), no urgent items

22233-1 · Normal · 27 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work)
22377-1 · Normal · 24 day(s) old · created 06/25/2026
sidewalks need sprayed off, slimy from landscapers, slip/fall hazard

Baton Rouge - Boardwalk

2 item(s), oldest 17 day(s), no urgent items

22691-1 · Normal · 17 day(s) old · created 07/02/2026
336 vac
22692-1 · Normal · 17 day(s) old · created 07/02/2026
333 VAC

Conway - Skyline

1 item(s), oldest 39 day(s), no urgent items

21821-1 · Normal · 39 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152

Ottercreek

1 item(s), oldest 37 day(s), 1 urgent

21927-1 · Urgent · 37 day(s) old · created 06/12/2026
Room 204 door lock is ooo

Tulsa - S Yale Ave

1 item(s), oldest 20 day(s), no urgent items

22476-1 · Normal · 20 day(s) old · created 06/29/2026
133- full paint and accent wall roaches pict and mirror holes in wall patched new mattress tv mounted PTAC cord replaced and cleaned bath and kit caulking 2 lights replaced

Pattern Intelligence

Total open work orders in source report: 199, with 10 marked urgent.
Executive threshold (30+ days): 31 item(s) across 12 hotel(s).
Regional threshold (14+ days): 58 item(s) across 16 hotel(s).
Most concentrated aging backlog is at Little Rock - University with 11 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 4 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional