Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
07/17/2026 | Produced: 7:50 AM
Open Work Orders
237
Current source report scope
Executive 30+ Days
38
Across 11 hotel(s)
Regional 14+ Days
101
Across 16 hotel(s)
Urgent Open Items
16
Marked urgent in source
Executive Summary
There are 38 open work order(s) at the executive 30+ day threshold and 101 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at North Little Rock - Gray Road with 34 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Little Rock - University has 9 item(s) at 30+ days old, oldest at 58 day(s).
- North Little Rock - Gray Road has 7 item(s) at 30+ days old, oldest at 43 day(s).
- Baton Rouge - Gwenadele has 4 item(s) at 30+ days old, oldest at 45 day(s).
- North Little Rock - Gray Road has 34 item(s) at 14+ days old, oldest at 43 day(s), 0 urgent.
- Rock - I-30 Little has 13 item(s) at 14+ days old, oldest at 46 day(s), 1 urgent.
- Little Rock - University has 11 item(s) at 14+ days old, oldest at 58 day(s), 0 urgent.
Executive Level, 30+ Day Items
Little Rock - University
- 21067-1 · Normal · 58 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 45 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 32 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 30 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 30 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 30 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 30 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 30 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 30 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and
North Little Rock - Gray Road
- 21577-1 · Normal · 43 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21787-1 · Normal · 37 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed) - 21788-1 · Normal · 37 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work - 21789-1 · Normal · 37 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 21791-1 · Normal · 37 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site) - 21797-1 · Normal · 37 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161 - 21824-1 · Normal · 37 day(s) old · created 06/10/2026
Room 124 needs a PTAC
Baton Rouge - Gwenadele
- 21495-1 · Normal · 45 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 45 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 39 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 35 day(s) old · created 06/12/2026
338- Replace PTAC JK
Rock - I-30 Little
- 21455-1 · Normal · 46 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21760-1 · Normal · 37 day(s) old · created 06/10/2026
Room 116 ptac - 21832-1 · Normal · 36 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
Benton - I-30
- 21573-1 · Normal · 43 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 43 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 43 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Jacksonville - Shamrock
- 21571-1 · Normal · 43 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 43 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 30 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
Oklahoma City - NE I-35
- 21664-1 · Normal · 39 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 35 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 32 day(s) old · created 06/15/2026
stairwell needs to be fixed
Ottercreek
- 21453-1 · Urgent · 46 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on - 21927-1 · Urgent · 35 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Tulsa - E 52nd Street
- 21707-1 · Normal · 38 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 38 day(s) old · created 06/09/2026
room 214
Little Rock - Hardin Road
- 21734-1 · Normal · 38 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 37 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Regional Level, 14+ Day Items
North Little Rock - Gray Road
- 21577-1 · Normal · 43 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21787-1 · Normal · 37 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed) - 21788-1 · Normal · 37 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work - 21789-1 · Normal · 37 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 21791-1 · Normal · 37 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site) - 21797-1 · Normal · 37 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161 - 21824-1 · Normal · 37 day(s) old · created 06/10/2026
Room 124 needs a PTAC - 22271-1 · Normal · 25 day(s) old · created 06/22/2026
Room 437 - 22272-1 · Normal · 25 day(s) old · created 06/22/2026
Room 458 - 22274-1 · Normal · 25 day(s) old · created 06/22/2026
Room 469 - 22491-1 · Normal · 18 day(s) old · created 06/29/2026
Room 132 needs PTAC NLR Gray - 22526-1 · Normal · 17 day(s) old · created 06/30/2026
Room 124 needs a dresser Jeremy Lankford, Maintenance Department, NLR Gray - 22530-1 · Normal · 17 day(s) old · created 06/30/2026
Room 143 needs a dresser Jeremy Lankford, Maintenance Department, NLR Gray - 22534-1 · Normal · 17 day(s) old · created 06/30/2026
Room 159 needs microwave replaced (rusted inside) Jeremy Lankford, Maintenance Department, NLR Gray - 22541-1 · Normal · 17 day(s) old · created 06/30/2026
Room 431 needs cabinet cover under sink repaired Gray - 22542-1 · Normal · 17 day(s) old · created 06/30/2026
Room 431 needs queen bedframe swapped with a full bedframe Jeremy Lankford, Maintenance Department, NLR Gray - 22547-1 · Normal · 17 day(s) old · created 06/30/2026
Room 469 needs queen bedframe swapped with a full bedframe Jeremy Lankford, Maintenance Department, NLR Gray - 22552-1 · Normal · 17 day(s) old · created 06/30/2026
Room 514 needs microwave replaced (rusted inside) Jeremy Lankford, Maintenance Department, NLR Gray - 22553-1 · Normal · 17 day(s) old · created 06/30/2026
Room 514 needs artwork - 22559-1 · Normal · 17 day(s) old · created 06/30/2026
Room 524 needs fully painted - 22560-1 · Normal · 17 day(s) old · created 06/30/2026
Room 524 needs artwork - 22561-1 · Normal · 17 day(s) old · created 06/30/2026
Room 528 needs artwork - 22562-1 · Normal · 17 day(s) old · created 06/30/2026
Room 534 needs queen bedframe swapped with a full bedframe or a queen - 22563-1 · Normal · 17 day(s) old · created 06/30/2026
Room 543 needs a queen mattress - 22564-1 · Normal · 17 day(s) old · created 06/30/2026
Room 543 needs artwork - 22565-1 · Normal · 17 day(s) old · created 06/30/2026
Room 553 needs toilet handle replaced - 22566-1 · Normal · 17 day(s) old · created 06/30/2026
Room 553 needs Insignia brand FireTV remote (stolen by guest and not - 22567-1 · Normal · 17 day(s) old · created 06/30/2026
Room 560 needs artwork - 22636-1 · Normal · 16 day(s) old · created 07/01/2026
Room 543 needs a microwave - 22638-1 · Normal · 16 day(s) old · created 07/01/2026
Safety rail on the stairwell next to room 447 going up to room 553 has come - 22639-1 · Normal · 16 day(s) old · created 07/01/2026
We need 5 dressers for currently vacant rooms and it would be a good idea to them replaced - 22641-1 · Normal · 16 day(s) old · created 07/01/2026
We need 10 queen blue mattresses - 22653-1 · Normal · 16 day(s) old · created 07/01/2026
Need 7 PTAC units for currently vacant rooms - 22654-1 · Normal · 16 day(s) old · created 07/01/2026
Room 458 needs a PTAC
Rock - I-30 Little
- 21455-1 · Normal · 46 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21760-1 · Normal · 37 day(s) old · created 06/10/2026
Room 116 ptac - 21832-1 · Normal · 36 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239 - 22379-1 · Normal · 22 day(s) old · created 06/25/2026
AC in room 252 is leaking inside and producing excessive condensation/ only prefers not to move as the husband is not in condition to move. - 22390-1 · Urgent · 22 day(s) old · created 06/25/2026
Room 127/ Water in bathroom ceiling light fixture - 22717-1 · Normal · 14 day(s) old · created 07/03/2026
Room 305 has wood screwed into wall and the screws are poking out - 22718-1 · Normal · 14 day(s) old · created 07/03/2026
In room 306 Ptac is out of order, top outlet in living room doesnt work, Bathtub - 22721-1 · Normal · 14 day(s) old · created 07/03/2026
In room 310 the sink is leaking and the pipes aren't properly connected - 22722-1 · Normal · 14 day(s) old · created 07/03/2026
Rooms 314, 318, 331, 333, 336 ptac are all out of order - 22724-1 · Normal · 14 day(s) old · created 07/03/2026
Room 338 needs a curtain inside - 22725-1 · Normal · 14 day(s) old · created 07/03/2026
in room 340 the kitchen outlet is out of order - 22726-1 · Normal · 14 day(s) old · created 07/03/2026
In room 342 toilet seat needs to be replaced and the kitchen light switch won't - 22727-1 · Normal · 14 day(s) old · created 07/03/2026
in room 344 kitchen outlet is not working
Little Rock - University
- 21067-1 · Normal · 58 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 45 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 32 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 30 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 30 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 30 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 30 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 30 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 30 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and - 22374-1 · Normal · 22 day(s) old · created 06/25/2026
rm needs mirror 3113 - 22429-1 · Normal · 21 day(s) old · created 06/26/2026
room 3124 needs cable box replaced (setting appointment for mon 6/29/26
Baton Rouge - Gwenadele
- 21495-1 · Normal · 45 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 45 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 39 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 35 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22198-1 · Normal · 27 day(s) old · created 06/20/2026
228 bathroom fan not turning on - 22357-1 · Normal · 23 day(s) old · created 06/24/2026
329- PTAC needs to be replaced. JK - 22626-1 · Normal · 16 day(s) old · created 07/01/2026
308- Screw in PTAC and replace picture on wall. JK - 22736-1 · Normal · 14 day(s) old · created 07/03/2026
209 leak down wall from room above
Oklahoma City - SW 3rd
- 22110-1 · Normal · 29 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS - 22169-1 · Normal · 28 day(s) old · created 06/19/2026
1063 SNAKE DRAINS AND TUB - 22341-1 · Normal · 23 day(s) old · created 06/24/2026
1028 A/C LEAKING L - 22343-1 · Normal · 23 day(s) old · created 06/24/2026
1063 WEATHER STRIPPING ROOM FLOODED SNAKE DRAIN - 22577-1 · Normal · 17 day(s) old · created 06/30/2026
1012- Sink not draining - 22578-1 · Normal · 17 day(s) old · created 06/30/2026
Power wash 1st floor side walks. - 22579-1 · Normal · 17 day(s) old · created 06/30/2026
Light fixture next to room 1001 Broken 07/07/26 need to order base for light
Jacksonville - Shamrock
- 21571-1 · Normal · 43 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 43 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 30 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans. - 22425-1 · Urgent · 21 day(s) old · created 06/26/2026
THE STEEL ON THE BALCONY NEEDS TO BE PAINTED BECAUSE OF
Tulsa - E 52nd Street
- 21707-1 · Normal · 38 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 38 day(s) old · created 06/09/2026
room 214 - 22240-1 · Normal · 25 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted - 22742-1 · Normal · 14 day(s) old · created 07/03/2026
ROOM 110 BATHROOM AND IN KITCHENETTE AREA
Benton - I-30
- 21573-1 · Normal · 43 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 43 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 43 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Oklahoma City - NE I-35
- 21664-1 · Normal · 39 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 35 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 32 day(s) old · created 06/15/2026
stairwell needs to be fixed
Little Rock - Hardin Road
- 21734-1 · Normal · 38 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed. - 22703-1 · Normal · 15 day(s) old · created 07/02/2026
Green Power cords for the cable box's - 22714-1 · Normal · 14 day(s) old · created 07/03/2026
Need 2 queen size mattresses and bed frames
Baton Rouge - Boardwalk
- 22660-1 · Normal · 16 day(s) old · created 07/01/2026
316 light in vanity not working - 22691-1 · Normal · 15 day(s) old · created 07/02/2026
336 vac - 22692-1 · Normal · 15 day(s) old · created 07/02/2026
333 VAC
Ottercreek
- 21453-1 · Urgent · 46 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on - 21927-1 · Urgent · 35 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Benton South
- 22243-1 · Normal · 25 day(s) old · created 06/22/2026
Roof damage at corner of building 115 by room 141 from falling tree limbs - LLC - 22659-1 · Normal · 16 day(s) old · created 07/01/2026
201 - House (122 S Conrad) ants have invaded and going up towards the roof TITAN GENERAL they might be termite ants.
Oklahoma City - NW Expressway
- 22233-1 · Normal · 25 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 22377-1 · Normal · 22 day(s) old · created 06/25/2026
sidewalks need sprayed off, slimy from landscapers, slip/fall hazard
Conway - Skyline
- 21821-1 · Normal · 37 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Tulsa - S Yale Ave
- 22476-1 · Normal · 18 day(s) old · created 06/29/2026
133- full paint and accent wall roaches pict and mirror holes in wall patched new mattress tv mounted PTAC cord replaced and cleaned bath and kit caulking 2 lights replaced
Pattern Intelligence
- Total open work orders in source report: 237, with 16 marked urgent.
- Executive threshold (30+ days): 38 item(s) across 11 hotel(s).
- Regional threshold (14+ days): 101 item(s) across 16 hotel(s).
- Most concentrated aging backlog is at North Little Rock - Gray Road with 34 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 15 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional