Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
07/09/2026 | Produced: 7:50 AM
Open Work Orders
288
Current source report scope
Executive 30+ Days
23
Across 11 hotel(s)
Regional 14+ Days
81
Across 17 hotel(s)
Urgent Open Items
23
Marked urgent in source
Executive Summary
There are 23 open work order(s) at the executive 30+ day threshold and 81 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at North Little Rock - Gray Road with 13 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Tulsa - E 52nd Street has 5 item(s) at 30+ days old, oldest at 40 day(s).
- Baton Rouge - Gwenadele has 3 item(s) at 30+ days old, oldest at 37 day(s).
- Benton - I-30 has 3 item(s) at 30+ days old, oldest at 35 day(s).
- North Little Rock - Gray Road has 13 item(s) at 14+ days old, oldest at 35 day(s), 0 urgent.
- Baton Rouge - Gwenadele has 11 item(s) at 14+ days old, oldest at 37 day(s), 0 urgent.
- Little Rock - University has 10 item(s) at 14+ days old, oldest at 50 day(s), 0 urgent.
Executive Level, 30+ Day Items
Tulsa - E 52nd Street
- 21410-1 · Normal · 40 day(s) old · created 05/30/2026
fan needs to be placed back in attic - 21565-1 · Normal · 36 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem. - 21707-1 · Normal · 30 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 30 day(s) old · created 06/09/2026
room 214 - 21727-1 · Normal · 30 day(s) old · created 06/09/2026
exit sign by room 340 is down
Baton Rouge - Gwenadele
- 21495-1 · Normal · 37 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 37 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 31 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs.
Benton - I-30
- 21573-1 · Normal · 35 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 35 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 35 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Jacksonville - Shamrock
- 21570-1 · Normal · 35 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21571-1 · Normal · 35 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 35 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
Little Rock - University
- 21067-1 · Normal · 50 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 37 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between
Rock - I-30 Little
- 21455-1 · Normal · 38 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21741-1 · Urgent · 30 day(s) old · created 06/09/2026
Water leaking into the lobby from the floor or wall
Oklahoma City - NW Expressway
- 20539-1 · Normal · 65 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here
Ottercreek
- 21453-1 · Urgent · 38 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on
North Little Rock - Gray Road
- 21577-1 · Normal · 35 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
Oklahoma City - NE I-35
- 21664-1 · Normal · 31 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced
Little Rock - Hardin Road
- 21734-1 · Normal · 30 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Regional Level, 14+ Day Items
North Little Rock - Gray Road
- 21577-1 · Normal · 35 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21787-1 · Normal · 29 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed) - 21788-1 · Normal · 29 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work - 21789-1 · Normal · 29 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 21791-1 · Normal · 29 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site) - 21796-1 · Normal · 29 day(s) old · created 06/10/2026
Rooms 452 and 549 need a splitter installed in the chaseway for the cable - 21797-1 · Normal · 29 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161 - 21824-1 · Normal · 29 day(s) old · created 06/10/2026
Room 124 needs a PTAC - 22220-1 · Normal · 17 day(s) old · created 06/22/2026
Room 148 needs a full size bedframe to swap out with the queen size frame - 22271-1 · Normal · 17 day(s) old · created 06/22/2026
Room 437 - 22272-1 · Normal · 17 day(s) old · created 06/22/2026
Room 458 - 22274-1 · Normal · 17 day(s) old · created 06/22/2026
Room 469 - 22363-1 · Normal · 15 day(s) old · created 06/24/2026
Room 508 needs cooktop replaced. Corner glass is cracked
Baton Rouge - Gwenadele
- 21495-1 · Normal · 37 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 37 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 31 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 27 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22188-1 · Normal · 19 day(s) old · created 06/20/2026
replace lock on laundry door, door currently does not lock - 22189-1 · Normal · 19 day(s) old · created 06/20/2026
128 repair outside ptac box - 22198-1 · Normal · 19 day(s) old · created 06/20/2026
228 bathroom fan not turning on - 22207-1 · Normal · 17 day(s) old · created 06/22/2026
212- Has broken headboard; touch paint on walls. - 22210-1 · Normal · 17 day(s) old · created 06/22/2026
242- Smoke detector beeping; needs mirror; replace mattress; PTAC cover - 22218-1 · Normal · 17 day(s) old · created 06/22/2026
304- Needs smoke detector wired; touch up paint on walls. JK - 22357-1 · Normal · 15 day(s) old · created 06/24/2026
329- PTAC needs to be replaced. JK
Little Rock - University
- 21067-1 · Normal · 50 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 37 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 24 day(s) old · created 06/15/2026
camera installed in upstairs hallway - 22031-1 · Normal · 22 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 22 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 22 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 22 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 22 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22073-1 · Normal · 22 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and - 22374-1 · Normal · 14 day(s) old · created 06/25/2026
rm needs mirror 3113
Oklahoma City - SW 3rd
- 21986-1 · Normal · 24 day(s) old · created 06/15/2026
1033 bathroom roof leaking vp - 22110-1 · Normal · 21 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS - 22128-1 · Normal · 21 day(s) old · created 06/18/2026
2110 needs door fixed not closing properly - 22169-1 · Normal · 20 day(s) old · created 06/19/2026
1063 SNAKE DRAINS AND TUB - 22222-1 · Normal · 17 day(s) old · created 06/22/2026
2096 toliet handle broken - 22253-1 · Normal · 17 day(s) old · created 06/22/2026
1064 Ian reported water on floor coming down the wall. - 22341-1 · Normal · 15 day(s) old · created 06/24/2026
1028 A/C LEAKING L - 22343-1 · Normal · 15 day(s) old · created 06/24/2026
1063 WEATHER STRIPPING ROOM FLOODED SNAKE DRAIN - 22401-1 · Normal · 14 day(s) old · created 06/25/2026
1099 NEED TRASH OUT ALONG WITH COOKTOP ceiling replaced - 22403-1 · Normal · 14 day(s) old · created 06/25/2026
1046 TUB NEEDS REPLACED
Tulsa - E 52nd Street
- 21410-1 · Normal · 40 day(s) old · created 05/30/2026
fan needs to be placed back in attic - 21565-1 · Normal · 36 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem. - 21707-1 · Normal · 30 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 30 day(s) old · created 06/09/2026
room 214 - 21727-1 · Normal · 30 day(s) old · created 06/09/2026
exit sign by room 340 is down - 21856-1 · Normal · 28 day(s) old · created 06/11/2026
need to get rid of the weeds in and around the property - 22117-1 · Normal · 21 day(s) old · created 06/18/2026
226-BED BUGS - 22240-1 · Normal · 17 day(s) old · created 06/22/2026
lobby needs hole in ceiling patched and painted
Rock - I-30 Little
- 21455-1 · Normal · 38 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21741-1 · Urgent · 30 day(s) old · created 06/09/2026
Water leaking into the lobby from the floor or wall - 21760-1 · Normal · 29 day(s) old · created 06/10/2026
Room 116 ptac - 21832-1 · Normal · 28 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239 - 22379-1 · Normal · 14 day(s) old · created 06/25/2026
AC in room 252 is leaking inside and producing excessive condensation/ only prefers not to move as the husband is not in condition to move. - 22390-1 · Urgent · 14 day(s) old · created 06/25/2026
Room 127/ Water in bathroom ceiling light fixture
Jacksonville - Shamrock
- 21570-1 · Normal · 35 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21571-1 · Normal · 35 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 35 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22094-1 · Normal · 22 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
Oklahoma City - NE I-35
- 21664-1 · Normal · 31 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 27 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 24 day(s) old · created 06/15/2026
stairwell needs to be fixed - 22192-1 · Normal · 19 day(s) old · created 06/20/2026
storage room on 2nd floor needs old ptac and toilet thrown away
Oklahoma City - NW Expressway
- 20539-1 · Normal · 65 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here - 22233-1 · Normal · 17 day(s) old · created 06/22/2026
tile needs redone in multiple 2nd floor units (outside calls for tile work) - 22377-1 · Normal · 14 day(s) old · created 06/25/2026
sidewalks need sprayed off, slimy from landscapers, slip/fall hazard
Benton - I-30
- 21573-1 · Normal · 35 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21575-1 · Normal · 35 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 35 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Ottercreek
- 21453-1 · Urgent · 38 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on - 21927-1 · Urgent · 27 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Rock - W Markham Street Little
- 22249-1 · Normal · 17 day(s) old · created 06/22/2026
Rails are dangerously a loose on the one-bedroom side, along the stairs going - 22259-1 · Normal · 17 day(s) old · created 06/22/2026
Don't forget to make a duplicate key for the storage units here at Hilcrest
Little Rock - Hardin Road
- 21734-1 · Normal · 30 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 29 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Benton South
- 22243-1 · Normal · 17 day(s) old · created 06/22/2026
Roof damage at corner of building 115 by room 141 from falling tree limbs - LLC
Baton Rouge - Airline
- 22352-1 · Normal · 15 day(s) old · created 06/24/2026
rm 421 fix threshold. Thresholds to be ordered 6/30/26 LB Airline
Benton - Military Rd
- 22378-1 · Normal · 14 day(s) old · created 06/25/2026
need queen bedframe and mattress picked up out of the maintenance storage
Pattern Intelligence
- Total open work orders in source report: 288, with 23 marked urgent.
- Executive threshold (30+ days): 23 item(s) across 11 hotel(s).
- Regional threshold (14+ days): 81 item(s) across 17 hotel(s).
- Most concentrated aging backlog is at North Little Rock - Gray Road with 13 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 11 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional