Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
07/04/2026 | Produced: 7:50 AM
Open Work Orders
310
Current source report scope
Executive 30+ Days
18
Across 9 hotel(s)
Regional 14+ Days
73
Across 15 hotel(s)
Urgent Open Items
22
Marked urgent in source
Executive Summary
There are 18 open work order(s) at the executive 30+ day threshold and 73 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Little Rock - University with 10 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Benton - I-30 has 4 item(s) at 30+ days old, oldest at 30 day(s).
- Baton Rouge - Gwenadele has 3 item(s) at 30+ days old, oldest at 38 day(s).
- Jacksonville - Shamrock has 3 item(s) at 30+ days old, oldest at 30 day(s).
- Little Rock - University has 10 item(s) at 14+ days old, oldest at 45 day(s), 0 urgent.
- Oklahoma City - SW 3rd has 10 item(s) at 14+ days old, oldest at 19 day(s), 0 urgent.
- Baton Rouge - Gwenadele has 8 item(s) at 14+ days old, oldest at 38 day(s), 0 urgent.
Executive Level, 30+ Day Items
Benton - I-30
- 21573-1 · Normal · 30 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21574-1 · Normal · 30 day(s) old · created 06/04/2026
Boiler Room by Guest Laundry: heaters and the other is in the back corner of the room. The one towards the back appears to be a leake from the room above around the toilet/drain pipe - slow leak. The one by the water hater is catching water dripping out of a large PVC pipe. - 21575-1 · Normal · 30 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 30 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
Baton Rouge - Gwenadele
- 21282-1 · Normal · 38 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair. - 21495-1 · Normal · 32 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 32 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber
Jacksonville - Shamrock
- 21570-1 · Normal · 30 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21571-1 · Normal · 30 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 30 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
Little Rock - University
- 21067-1 · Normal · 45 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 32 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between
Tulsa - E 52nd Street
- 21410-1 · Normal · 35 day(s) old · created 05/30/2026
fan needs to be placed back in attic - 21565-1 · Normal · 31 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem.
Oklahoma City - NW Expressway
- 20539-1 · Normal · 60 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here
Ottercreek
- 21453-1 · Urgent · 33 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on
Rock - I-30 Little
- 21455-1 · Normal · 33 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air
North Little Rock - Gray Road
- 21577-1 · Normal · 30 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
Regional Level, 14+ Day Items
Little Rock - University
- 21067-1 · Normal · 45 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 32 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 19 day(s) old · created 06/15/2026
HALLWAY IN 3000s building hole punched in wall also needs a camera - 22031-1 · Normal · 17 day(s) old · created 06/17/2026
room 3124 needs cable box replaced - 22036-1 · Normal · 17 day(s) old · created 06/17/2026
exterior doors need to be repainted - 22042-1 · Normal · 17 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed - 22046-1 · Normal · 17 day(s) old · created 06/17/2026
shrubs needs trimmed on property - 22047-1 · Normal · 17 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white) - 22050-1 · Normal · 17 day(s) old · created 06/17/2026
room 2118 needs ptac tilted ( water still leaking after drilling holes ) - 22073-1 · Normal · 17 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and
Oklahoma City - SW 3rd
- 21986-1 · Normal · 19 day(s) old · created 06/15/2026
1033 bathroom roof leaking vp - 22110-1 · Normal · 16 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS - 22128-1 · Normal · 16 day(s) old · created 06/18/2026
2110 needs door fixed not closing properly - 22129-1 · Normal · 16 day(s) old · created 06/18/2026
2056 needs spayed for bed bugs - 22130-1 · Normal · 16 day(s) old · created 06/18/2026
2070 mold in bath room - 22134-1 · Normal · 16 day(s) old · created 06/18/2026
1023 needs bathtub unclogged - 22147-1 · Normal · 16 day(s) old · created 06/18/2026
waitin on cooktop for 2027,2086 2056 - 22169-1 · Normal · 15 day(s) old · created 06/19/2026
1063 SNAKE DRAINS AND TUB - 22177-1 · Normal · 15 day(s) old · created 06/19/2026
1085 TV NOT WORKING - 22190-1 · Normal · 14 day(s) old · created 06/20/2026
2102 NEEDS A/C SERVICE TS
Baton Rouge - Gwenadele
- 21282-1 · Normal · 38 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair. - 21495-1 · Normal · 32 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 32 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21685-1 · Normal · 26 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 22 day(s) old · created 06/12/2026
338- Replace PTAC JK - 22188-1 · Normal · 14 day(s) old · created 06/20/2026
replace lock on laundry door, door currently does not lock - 22189-1 · Normal · 14 day(s) old · created 06/20/2026
128 repair outside ptac box - 22198-1 · Normal · 14 day(s) old · created 06/20/2026
228 bathroom fan not turning on
Benton - I-30
- 21573-1 · Normal · 30 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21574-1 · Normal · 30 day(s) old · created 06/04/2026
Boiler Room by Guest Laundry: heaters and the other is in the back corner of the room. The one towards the back appears to be a leake from the room above around the toilet/drain pipe - slow leak. The one by the water hater is catching water dripping out of a large PVC pipe. - 21575-1 · Normal · 30 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 30 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed. - 21731-1 · Normal · 25 day(s) old · created 06/09/2026
Room 257 needs hole patched in bathroom from the plumber. - 21732-1 · Normal · 25 day(s) old · created 06/09/2026
Room 136 needs hole patched in bathroom from the plumber. - 22001-1 · Normal · 18 day(s) old · created 06/16/2026
Smell coming into office from the hole in ceiling has to do with the bathtub in - 22004-1 · Normal · 18 day(s) old · created 06/16/2026
Room 169 the tub is running all the time has been report several times and it does. Need a plumber value behind the wall is the problem and Ryan can not fix it.
North Little Rock - Gray Road
- 21577-1 · Normal · 30 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21787-1 · Normal · 24 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed) - 21788-1 · Normal · 24 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work - 21789-1 · Normal · 24 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 21791-1 · Normal · 24 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site) - 21796-1 · Normal · 24 day(s) old · created 06/10/2026
Rooms 452 and 549 need a splitter installed in the chaseway for the cable - 21797-1 · Normal · 24 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161 - 21824-1 · Normal · 24 day(s) old · created 06/10/2026
Room 124 needs a PTAC
Tulsa - E 52nd Street
- 21410-1 · Normal · 35 day(s) old · created 05/30/2026
fan needs to be placed back in attic - 21565-1 · Normal · 31 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem. - 21707-1 · Normal · 25 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 25 day(s) old · created 06/09/2026
room 214 - 21727-1 · Normal · 25 day(s) old · created 06/09/2026
exit sign by room 340 is down - 21856-1 · Normal · 23 day(s) old · created 06/11/2026
need to get rid of the weeds in and around the property - 22117-1 · Normal · 16 day(s) old · created 06/18/2026
226-BED BUGS
Jacksonville - Shamrock
- 21570-1 · Normal · 30 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21571-1 · Normal · 30 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 30 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 22086-1 · Normal · 17 day(s) old · created 06/17/2026
Need 23 smoke detectors. - 22094-1 · Normal · 17 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.
Rock - I-30 Little
- 21455-1 · Normal · 33 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21741-1 · Urgent · 25 day(s) old · created 06/09/2026
Water leaking into the lobby from the floor or wall - 21760-1 · Normal · 24 day(s) old · created 06/10/2026
Room 116 ptac - 21832-1 · Normal · 23 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
Oklahoma City - NE I-35
- 21664-1 · Normal · 26 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 22 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 19 day(s) old · created 06/15/2026
stairwell needs to be fixed - 22192-1 · Normal · 14 day(s) old · created 06/20/2026
storage room on 2nd floor needs old ptac and toilet thrown away
Benton - Military Rd
- 21839-1 · Normal · 23 day(s) old · created 06/11/2026
We need pictures and mirrors for this location - 21872-1 · Normal · 22 day(s) old · created 06/12/2026
gas smell in the laundry room . washer and dryer man was here and checked the alarm and sometimes it doesnt. When you smell the gas smell it is coming from the vent. - 22052-1 · Normal · 17 day(s) old · created 06/17/2026
Bushes on the sidewalk walkway need to be trimmed back , shrubs and alley.
Ottercreek
- 21453-1 · Urgent · 33 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on - 21927-1 · Urgent · 22 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Oklahoma City - NW Expressway
- 20539-1 · Normal · 60 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here
Little Rock - Hardin Road
- 21734-1 · Normal · 25 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 24 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Benton South
- 22156-1 · Normal · 15 day(s) old · created 06/19/2026
Need 3 or 4 TV wall mounts
Pattern Intelligence
- Total open work orders in source report: 310, with 22 marked urgent.
- Executive threshold (30+ days): 18 item(s) across 9 hotel(s).
- Regional threshold (14+ days): 73 item(s) across 15 hotel(s).
- Most concentrated aging backlog is at Little Rock - University with 10 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 10 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional