Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

07/03/2026 | Produced: 7:51 AM

Open Work Orders

300

Current source report scope

Executive 30+ Days

Across 6 hotel(s)

Regional 14+ Days

Across 16 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 10 open work order(s) at the executive 30+ day threshold and 70 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Little Rock - University with 10 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Baton Rouge - Gwenadele has 3 item(s) at 30+ days old, oldest at 37 day(s).
Little Rock - University has 2 item(s) at 30+ days old, oldest at 44 day(s).
Tulsa - E 52nd Street has 2 item(s) at 30+ days old, oldest at 34 day(s).
Little Rock - University has 10 item(s) at 14+ days old, oldest at 44 day(s), 0 urgent.
Benton - I-30 has 9 item(s) at 14+ days old, oldest at 29 day(s), 0 urgent.
Oklahoma City - SW 3rd has 9 item(s) at 14+ days old, oldest at 18 day(s), 0 urgent.

Executive Level, 30+ Day Items

Baton Rouge - Gwenadele

3 item(s), oldest 37 day(s), no urgent items

21282-1 · Normal · 37 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair.
21495-1 · Normal · 31 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs.
21502-1 · Normal · 31 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber

Little Rock - University

2 item(s), oldest 44 day(s), no urgent items

21067-1 · Normal · 44 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
21492-1 · Normal · 31 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between

Tulsa - E 52nd Street

2 item(s), oldest 34 day(s), no urgent items

21410-1 · Normal · 34 day(s) old · created 05/30/2026
fan needs to be placed back in attic
21565-1 · Normal · 30 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem.

Oklahoma City - NW Expressway

1 item(s), oldest 59 day(s), no urgent items

20539-1 · Normal · 59 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Ottercreek

1 item(s), oldest 32 day(s), 1 urgent

21453-1 · Urgent · 32 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on

Rock - I-30 Little

1 item(s), oldest 32 day(s), no urgent items

21455-1 · Normal · 32 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air

Regional Level, 14+ Day Items

Little Rock - University

10 item(s), oldest 44 day(s), no urgent items

21067-1 · Normal · 44 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
21492-1 · Normal · 31 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between
21961-1 · Normal · 18 day(s) old · created 06/15/2026
HALLWAY IN 3000s building hole punched in wall also needs a camera
22031-1 · Normal · 16 day(s) old · created 06/17/2026
room 3124 needs cable box replaced
22036-1 · Normal · 16 day(s) old · created 06/17/2026
exterior doors need to be repainted
22042-1 · Normal · 16 day(s) old · created 06/17/2026
weeds throughout property and flowerbeds needs removed
22046-1 · Normal · 16 day(s) old · created 06/17/2026
shrubs needs trimmed on property
22047-1 · Normal · 16 day(s) old · created 06/17/2026
exterior stairway n 3000 building needs repainted ( grey not white)
22050-1 · Normal · 16 day(s) old · created 06/17/2026
room 2118 needs ptac tilted ( water still leaking after drilling holes )
22073-1 · Normal · 16 day(s) old · created 06/17/2026
front of exterior of 3000 building is cracking along the front bottom panels and

Benton - I-30

9 item(s), oldest 29 day(s), no urgent items

21573-1 · Normal · 29 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
21574-1 · Normal · 29 day(s) old · created 06/04/2026
Boiler Room by Guest Laundry: heaters and the other is in the back corner of the room. The one towards the back appears to be a leake from the room above around the toilet/drain pipe - slow leak. The one by the water hater is catching water dripping out of a large PVC pipe.
21575-1 · Normal · 29 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle
21576-1 · Normal · 29 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
21731-1 · Normal · 24 day(s) old · created 06/09/2026
Room 257 needs hole patched in bathroom from the plumber.
21732-1 · Normal · 24 day(s) old · created 06/09/2026
Room 136 needs hole patched in bathroom from the plumber.
21857-1 · Normal · 22 day(s) old · created 06/11/2026
Rom 166 flooring needs to be pulled up and replaced or floor needs to be
22001-1 · Normal · 17 day(s) old · created 06/16/2026
Smell coming into office from the hole in ceiling has to do with the bathtub in
22004-1 · Normal · 17 day(s) old · created 06/16/2026
Room 169 the tub is running all the time has been report several times and it does. Need a plumber value behind the wall is the problem and Ryan can not fix it.

Oklahoma City - SW 3rd

9 item(s), oldest 18 day(s), no urgent items

21986-1 · Normal · 18 day(s) old · created 06/15/2026
1033 bathroom roof leaking vp
22110-1 · Normal · 15 day(s) old · created 06/18/2026
2032 NEEDS NEW COOKTOP INSTALLED....TS
22128-1 · Normal · 15 day(s) old · created 06/18/2026
2110 needs door fixed not closing properly
22129-1 · Normal · 15 day(s) old · created 06/18/2026
2056 needs spayed for bed bugs
22130-1 · Normal · 15 day(s) old · created 06/18/2026
2070 mold in bath room
22134-1 · Normal · 15 day(s) old · created 06/18/2026
1023 needs bathtub unclogged
22147-1 · Normal · 15 day(s) old · created 06/18/2026
waitin on cooktop for 2027,2086 2056
22169-1 · Normal · 14 day(s) old · created 06/19/2026
1063 SNAKE DRAINS AND TUB
22177-1 · Normal · 14 day(s) old · created 06/19/2026
1085 TV NOT WORKING

North Little Rock - Gray Road

8 item(s), oldest 29 day(s), no urgent items

21577-1 · Normal · 29 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
21787-1 · Normal · 23 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed)
21788-1 · Normal · 23 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work
21789-1 · Normal · 23 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck
21791-1 · Normal · 23 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site)
21796-1 · Normal · 23 day(s) old · created 06/10/2026
Rooms 452 and 549 need a splitter installed in the chaseway for the cable
21797-1 · Normal · 23 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161
21824-1 · Normal · 23 day(s) old · created 06/10/2026
Room 124 needs a PTAC

Tulsa - E 52nd Street

7 item(s), oldest 34 day(s), no urgent items

21410-1 · Normal · 34 day(s) old · created 05/30/2026
fan needs to be placed back in attic
21565-1 · Normal · 30 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem.
21707-1 · Normal · 24 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors
21715-1 · Normal · 24 day(s) old · created 06/09/2026
room 214
21727-1 · Normal · 24 day(s) old · created 06/09/2026
exit sign by room 340 is down
21856-1 · Normal · 22 day(s) old · created 06/11/2026
need to get rid of the weeds in and around the property
22117-1 · Normal · 15 day(s) old · created 06/18/2026
226-BED BUGS

Baton Rouge - Gwenadele

5 item(s), oldest 37 day(s), no urgent items

21282-1 · Normal · 37 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair.
21495-1 · Normal · 31 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs.
21502-1 · Normal · 31 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber
21685-1 · Normal · 25 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs.
21896-1 · Normal · 21 day(s) old · created 06/12/2026
338- Replace PTAC JK

Jacksonville - Shamrock

5 item(s), oldest 29 day(s), no urgent items

21570-1 · Normal · 29 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21571-1 · Normal · 29 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 29 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
22086-1 · Normal · 16 day(s) old · created 06/17/2026
Need 23 smoke detectors.
22094-1 · Normal · 16 day(s) old · created 06/17/2026
Laundry Room - Ceiling fan light bowl cover needs replaced for 2 fans.

Rock - I-30 Little

4 item(s), oldest 32 day(s), 1 urgent

21455-1 · Normal · 32 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air
21741-1 · Urgent · 24 day(s) old · created 06/09/2026
Water leaking into the lobby from the floor or wall
21760-1 · Normal · 23 day(s) old · created 06/10/2026
Room 116 ptac
21832-1 · Normal · 22 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239

Oklahoma City - NE I-35

3 item(s), oldest 25 day(s), no urgent items

21664-1 · Normal · 25 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced
21858-1 · Normal · 21 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the
21947-1 · Normal · 18 day(s) old · created 06/15/2026
stairwell needs to be fixed

Benton - Military Rd

3 item(s), oldest 22 day(s), no urgent items

21839-1 · Normal · 22 day(s) old · created 06/11/2026
We need pictures and mirrors for this location
21872-1 · Normal · 21 day(s) old · created 06/12/2026
gas smell in the laundry room . washer and dryer man was here and checked the alarm and sometimes it doesnt. When you smell the gas smell it is coming from the vent.
22052-1 · Normal · 16 day(s) old · created 06/17/2026
Bushes on the sidewalk walkway need to be trimmed back , shrubs and alley.

Ottercreek

2 item(s), oldest 32 day(s), 2 urgent

21453-1 · Urgent · 32 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on
21927-1 · Urgent · 21 day(s) old · created 06/12/2026
Room 204 door lock is ooo

Oklahoma City - NW Expressway

1 item(s), oldest 59 day(s), no urgent items

20539-1 · Normal · 59 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Little Rock - Hardin Road

1 item(s), oldest 24 day(s), no urgent items

21734-1 · Normal · 24 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.

Conway - Skyline

1 item(s), oldest 23 day(s), no urgent items

21821-1 · Normal · 23 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152

Rock - W Markham Street Little

1 item(s), oldest 18 day(s), no urgent items

21982-1 · Normal · 18 day(s) old · created 06/15/2026
Room 308. Said she's been seeing BB's

Benton South

1 item(s), oldest 14 day(s), no urgent items

22156-1 · Normal · 14 day(s) old · created 06/19/2026
Need 3 or 4 TV wall mounts

Pattern Intelligence

Total open work orders in source report: 300, with 22 marked urgent.
Executive threshold (30+ days): 10 item(s) across 6 hotel(s).
Regional threshold (14+ days): 70 item(s) across 16 hotel(s).
Most concentrated aging backlog is at Little Rock - University with 10 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 8 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional