Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
06/29/2026 | Produced: 7:50 AM
Open Work Orders
256
Current source report scope
Executive 30+ Days
13
Across 6 hotel(s)
Regional 14+ Days
69
Across 18 hotel(s)
Urgent Open Items
22
Marked urgent in source
Executive Summary
There are 13 open work order(s) at the executive 30+ day threshold and 69 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Tulsa - E 52nd Street with 14 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Tulsa - E 52nd Street has 7 item(s) at 30+ days old, oldest at 42 day(s).
- Baton Rouge - Gwenadele has 2 item(s) at 30+ days old, oldest at 41 day(s).
- Baton Rouge - Boardwalk has 1 item(s) at 30+ days old, oldest at 68 day(s).
- Tulsa - E 52nd Street has 14 item(s) at 14+ days old, oldest at 42 day(s), 0 urgent.
- North Little Rock - Gray Road has 12 item(s) at 14+ days old, oldest at 25 day(s), 0 urgent.
- Baton Rouge - Gwenadele has 7 item(s) at 14+ days old, oldest at 41 day(s), 0 urgent.
Executive Level, 30+ Day Items
Tulsa - E 52nd Street
- 20959-1 · Normal · 42 day(s) old · created 05/18/2026
need the drains outside in court yard covered the holes and the grates - 20990-1 · Normal · 42 day(s) old · created 05/18/2026
Guest Laundry Room: Leak behind the first washer closest to the commercial - 20992-1 · Normal · 42 day(s) old · created 05/18/2026
Guest Laundry Room: behind the row of dryers the ventilation system is not hazard to the guests and employees due to slipping. - 21009-1 · Normal · 41 day(s) old · created 05/19/2026
HOTEL HAS INFESTATION OF MICE - 21372-1 · Normal · 31 day(s) old · created 05/29/2026
breaker boxes need to be labeled - 21395-1 · Normal · 31 day(s) old · created 05/29/2026
the drain in courtyard are clogged again - 21410-1 · Normal · 30 day(s) old · created 05/30/2026
fan needs to be placed back in attic
Baton Rouge - Gwenadele
- 21036-1 · Normal · 41 day(s) old · created 05/19/2026
331 fix ptac-missing parts - 21282-1 · Normal · 33 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair.
Baton Rouge - Boardwalk
- 20100-1 · Normal · 68 day(s) old · created 04/22/2026
back parking lot lights not working
Oklahoma City - NW Expressway
- 20539-1 · Normal · 55 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here
Little Rock - University
- 21067-1 · Normal · 40 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
Eagle Suites - Breckenridge
- 21333-1 · Urgent · 32 day(s) old · created 05/28/2026
inspect gutters in front of office. When it rains, it puddles in front of office door. Titan
Regional Level, 14+ Day Items
Tulsa - E 52nd Street
- 20959-1 · Normal · 42 day(s) old · created 05/18/2026
need the drains outside in court yard covered the holes and the grates - 20990-1 · Normal · 42 day(s) old · created 05/18/2026
Guest Laundry Room: Leak behind the first washer closest to the commercial - 20992-1 · Normal · 42 day(s) old · created 05/18/2026
Guest Laundry Room: behind the row of dryers the ventilation system is not hazard to the guests and employees due to slipping. - 21009-1 · Normal · 41 day(s) old · created 05/19/2026
HOTEL HAS INFESTATION OF MICE - 21372-1 · Normal · 31 day(s) old · created 05/29/2026
breaker boxes need to be labeled - 21395-1 · Normal · 31 day(s) old · created 05/29/2026
the drain in courtyard are clogged again - 21410-1 · Normal · 30 day(s) old · created 05/30/2026
fan needs to be placed back in attic - 21464-1 · Normal · 28 day(s) old · created 06/01/2026
maintenance apt. bed room is not cooling down - 21565-1 · Normal · 26 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem. - 21679-1 · Normal · 21 day(s) old · created 06/08/2026
gen. managers apt. first toilet has a leak and leaked into the lobby - 21707-1 · Normal · 20 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors - 21715-1 · Normal · 20 day(s) old · created 06/09/2026
room 214 - 21727-1 · Normal · 20 day(s) old · created 06/09/2026
exit sign by room 340 is down - 21856-1 · Normal · 18 day(s) old · created 06/11/2026
need to get rid of the weeds in and around the property
North Little Rock - Gray Road
- 21577-1 · Normal · 25 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for - 21779-1 · Normal · 19 day(s) old · created 06/10/2026
Fence behind building one has a hole in it where the fence meets the back of without work being completed) - 21787-1 · Normal · 19 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed) - 21788-1 · Normal · 19 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work - 21789-1 · Normal · 19 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck - 21791-1 · Normal · 19 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site) - 21794-1 · Normal · 19 day(s) old · created 06/10/2026
Room 132 window is boarded up. Measurements for replacement window are - 21796-1 · Normal · 19 day(s) old · created 06/10/2026
Rooms 452 and 549 need a splitter installed in the chaseway for the cable - 21797-1 · Normal · 19 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161 - 21824-1 · Normal · 19 day(s) old · created 06/10/2026
Room 124 needs a PTAC - 21936-1 · Normal · 16 day(s) old · created 06/13/2026
Room 228 the bottom is broken. - 21994-1 · Normal · 14 day(s) old · created 06/15/2026
Room 212
Baton Rouge - Gwenadele
- 21036-1 · Normal · 41 day(s) old · created 05/19/2026
331 fix ptac-missing parts - 21282-1 · Normal · 33 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair. - 21495-1 · Normal · 27 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs. - 21502-1 · Normal · 27 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber - 21529-1 · Normal · 26 day(s) old · created 06/03/2026
128- the outside ptac box needs repair. JK - 21685-1 · Normal · 21 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs. - 21896-1 · Normal · 17 day(s) old · created 06/12/2026
338- Replace PTAC JK
Benton - I-30
- 21573-1 · Normal · 25 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel. - 21574-1 · Normal · 25 day(s) old · created 06/04/2026
Boiler Room by Guest Laundry: heaters and the other is in the back corner of the room. The one towards the back appears to be a leake from the room above around the toilet/drain pipe - slow leak. The one by the water hater is catching water dripping out of a large PVC pipe. - 21575-1 · Normal · 25 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle - 21576-1 · Normal · 25 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed. - 21731-1 · Normal · 20 day(s) old · created 06/09/2026
Room 257 needs hole patched in bathroom from the plumber. - 21732-1 · Normal · 20 day(s) old · created 06/09/2026
Room 136 needs hole patched in bathroom from the plumber. - 21857-1 · Normal · 18 day(s) old · created 06/11/2026
Rom 166 flooring needs to be pulled up and replaced or floor needs to be
Jacksonville - Shamrock
- 21570-1 · Normal · 25 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21571-1 · Normal · 25 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly. - 21572-1 · Normal · 25 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made. - 21597-1 · Normal · 25 day(s) old · created 06/04/2026
RM 643 - T.V. Needs Replaced - 21883-1 · Normal · 17 day(s) old · created 06/12/2026
RM 303 - 21884-1 · Normal · 17 day(s) old · created 06/12/2026
RM 102 59" X 60
Rock - I-30 Little
- 21455-1 · Normal · 28 day(s) old · created 06/01/2026
Guest in 138 says ac isn't blowing cold air - 21741-1 · Urgent · 20 day(s) old · created 06/09/2026
Water leaking into the lobby from the floor or wall - 21760-1 · Normal · 19 day(s) old · created 06/10/2026
Room 116 ptac - 21832-1 · Normal · 18 day(s) old · created 06/11/2026
Door locked needs to be replaced its jammed. room 239
Little Rock - University
- 21067-1 · Normal · 40 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of - 21492-1 · Normal · 27 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between - 21961-1 · Normal · 14 day(s) old · created 06/15/2026
HALLWAY IN 3000s building hole punched in wall also needs a camera
Oklahoma City - NE I-35
- 21664-1 · Normal · 21 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced - 21858-1 · Normal · 17 day(s) old · created 06/12/2026
cement by the stairwell and also the stairwell needs to be blocked off by the - 21947-1 · Normal · 14 day(s) old · created 06/15/2026
stairwell needs to be fixed
Eagle Suites - Breckenridge
- 21333-1 · Urgent · 32 day(s) old · created 05/28/2026
inspect gutters in front of office. When it rains, it puddles in front of office door. Titan - 21691-1 · Urgent · 21 day(s) old · created 06/08/2026
Go room to room checking PTAC for water/sludge build up (shop vac) and
Ottercreek
- 21453-1 · Urgent · 28 day(s) old · created 06/01/2026
The ptac in room 246 is out of order and not turning on - 21927-1 · Urgent · 17 day(s) old · created 06/12/2026
Room 204 door lock is ooo
Benton - Military Rd
- 21839-1 · Normal · 18 day(s) old · created 06/11/2026
We need pictures and mirrors for this location - 21872-1 · Normal · 17 day(s) old · created 06/12/2026
gas smell in the laundry room . washer and dryer man was here and checked the alarm and sometimes it doesnt. When you smell the gas smell it is coming from the vent.
Baton Rouge - Boardwalk
- 20100-1 · Normal · 68 day(s) old · created 04/22/2026
back parking lot lights not working
Oklahoma City - NW Expressway
- 20539-1 · Normal · 55 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here
Little Rock - Hardin Road
- 21734-1 · Normal · 20 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.
Conway - Skyline
- 21821-1 · Normal · 19 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152
Tulsa - S Yale Ave
- 21901-1 · Normal · 17 day(s) old · created 06/12/2026
#243 PTAC not working
Oklahoma City - SW 3rd
- 21986-1 · Normal · 14 day(s) old · created 06/15/2026
1033 bathroom roof leaking vp
Rock - W Markham Street Little
- 21982-1 · Normal · 14 day(s) old · created 06/15/2026
Room 308. Said she's been seeing BB's
Pattern Intelligence
- Total open work orders in source report: 256, with 22 marked urgent.
- Executive threshold (30+ days): 13 item(s) across 6 hotel(s).
- Regional threshold (14+ days): 69 item(s) across 18 hotel(s).
- Most concentrated aging backlog is at Tulsa - E 52nd Street with 14 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 11 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional