Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

06/24/2026 | Produced: 7:51 AM

Open Work Orders

247

Current source report scope

Executive 30+ Days

Across 5 hotel(s)

Regional 14+ Days

Across 14 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 8 open work order(s) at the executive 30+ day threshold and 54 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Tulsa - E 52nd Street with 13 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Tulsa - E 52nd Street has 4 item(s) at 30+ days old, oldest at 37 day(s).
Baton Rouge - Boardwalk has 1 item(s) at 30+ days old, oldest at 63 day(s).
Oklahoma City - NW Expressway has 1 item(s) at 30+ days old, oldest at 50 day(s).
Tulsa - E 52nd Street has 13 item(s) at 14+ days old, oldest at 37 day(s), 0 urgent.
North Little Rock - Gray Road has 12 item(s) at 14+ days old, oldest at 20 day(s), 0 urgent.
Baton Rouge - Gwenadele has 6 item(s) at 14+ days old, oldest at 36 day(s), 0 urgent.

Executive Level, 30+ Day Items

Tulsa - E 52nd Street

4 item(s), oldest 37 day(s), no urgent items

20959-1 · Normal · 37 day(s) old · created 05/18/2026
need the drains outside in court yard covered the holes and the grates
20990-1 · Normal · 37 day(s) old · created 05/18/2026
Guest Laundry Room: Leak behind the first washer closest to the commercial
20992-1 · Normal · 37 day(s) old · created 05/18/2026
Guest Laundry Room: behind the row of dryers the ventilation system is not hazard to the guests and employees due to slipping.
21009-1 · Normal · 36 day(s) old · created 05/19/2026
HOTEL HAS INFESTATION OF MICE

Baton Rouge - Boardwalk

1 item(s), oldest 63 day(s), no urgent items

20100-1 · Normal · 63 day(s) old · created 04/22/2026
back parking lot lights not working

Oklahoma City - NW Expressway

1 item(s), oldest 50 day(s), no urgent items

20539-1 · Normal · 50 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Baton Rouge - Gwenadele

1 item(s), oldest 36 day(s), no urgent items

21036-1 · Normal · 36 day(s) old · created 05/19/2026
331 fix ptac-missing parts

Little Rock - University

1 item(s), oldest 35 day(s), no urgent items

21067-1 · Normal · 35 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of

Regional Level, 14+ Day Items

Tulsa - E 52nd Street

13 item(s), oldest 37 day(s), no urgent items

20959-1 · Normal · 37 day(s) old · created 05/18/2026
need the drains outside in court yard covered the holes and the grates
20990-1 · Normal · 37 day(s) old · created 05/18/2026
Guest Laundry Room: Leak behind the first washer closest to the commercial
20992-1 · Normal · 37 day(s) old · created 05/18/2026
Guest Laundry Room: behind the row of dryers the ventilation system is not hazard to the guests and employees due to slipping.
21009-1 · Normal · 36 day(s) old · created 05/19/2026
HOTEL HAS INFESTATION OF MICE
21372-1 · Normal · 26 day(s) old · created 05/29/2026
breaker boxes need to be labeled
21395-1 · Normal · 26 day(s) old · created 05/29/2026
the drain in courtyard are clogged again
21410-1 · Normal · 25 day(s) old · created 05/30/2026
fan needs to be placed back in attic
21464-1 · Normal · 23 day(s) old · created 06/01/2026
maintenance apt. bed room is not cooling down
21565-1 · Normal · 21 day(s) old · created 06/03/2026
room 236 needs to be looked at and see what we can do to fix the problem.
21679-1 · Normal · 16 day(s) old · created 06/08/2026
gen. managers apt. first toilet has a leak and leaked into the lobby
21707-1 · Normal · 15 day(s) old · created 06/09/2026
super glue the numbers down that are on the doors
21715-1 · Normal · 15 day(s) old · created 06/09/2026
room 214
21727-1 · Normal · 15 day(s) old · created 06/09/2026
exit sign by room 340 is down

North Little Rock - Gray Road

12 item(s), oldest 20 day(s), no urgent items

21577-1 · Normal · 20 day(s) old · created 06/04/2026
Need Quote from Bud to repair stairs, check all stairs and railings at NLR for
21779-1 · Normal · 14 day(s) old · created 06/10/2026
Fence behind building one has a hole in it where the fence meets the back of without work being completed)
21781-1 · Normal · 14 day(s) old · created 06/10/2026
Soffit around the emergency exit sign outside of room 548 needs to be
21787-1 · Normal · 14 day(s) old · created 06/10/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - (Recreated work order - disappeared without work being completed)
21788-1 · Normal · 14 day(s) old · created 06/10/2026
Room 543 needs a PTAC (Recreated work order - disappeared without work
21789-1 · Normal · 14 day(s) old · created 06/10/2026
Room 419 needs exterior wall repair completed and painted after wreck
21791-1 · Normal · 14 day(s) old · created 06/10/2026
Room 419 needs 2 PTAC's (we do not have any on-site)
21794-1 · Normal · 14 day(s) old · created 06/10/2026
Room 132 window is boarded up. Measurements for replacement window are
21796-1 · Normal · 14 day(s) old · created 06/10/2026
Rooms 452 and 549 need a splitter installed in the chaseway for the cable
21797-1 · Normal · 14 day(s) old · created 06/10/2026
Aaron wants the covered area on the side of the warehouse facing hwy 161
21820-1 · Normal · 14 day(s) old · created 06/10/2026
Room 124 needs shower surround replaced per Jeremy
21824-1 · Normal · 14 day(s) old · created 06/10/2026
Room 124 needs a PTAC

Baton Rouge - Gwenadele

6 item(s), oldest 36 day(s), no urgent items

21036-1 · Normal · 36 day(s) old · created 05/19/2026
331 fix ptac-missing parts
21282-1 · Normal · 28 day(s) old · created 05/27/2026
218- Ceiling needs drywall repair.
21495-1 · Normal · 22 day(s) old · created 06/02/2026
108-Plumbing in room still need to be fixed. JK repairs.
21502-1 · Normal · 22 day(s) old · created 06/02/2026
132- The hot water does not turn on in bathroom sink. Update: Requires plumber
21529-1 · Normal · 21 day(s) old · created 06/03/2026
128- the outside ptac box needs repair. JK
21685-1 · Normal · 16 day(s) old · created 06/08/2026
104 shower not working, no water pressure - murphy and isaac already Update:06/12-Murphy and Issac stated that a plumber is required to complete repairs.

Benton - I-30

6 item(s), oldest 20 day(s), no urgent items

21573-1 · Normal · 20 day(s) old · created 06/04/2026
Need to Request Quote from Bud regarding the bridge between the two Quote to repair. Quote to removel.
21574-1 · Normal · 20 day(s) old · created 06/04/2026
Boiler Room by Guest Laundry: heaters and the other is in the back corner of the room. The one towards the back appears to be a leake from the room above around the toilet/drain pipe - slow leak. The one by the water hater is catching water dripping out of a large PVC pipe.
21575-1 · Normal · 20 day(s) old · created 06/04/2026
Building 2 stair landing repair, corner has broken off. Doyle
21576-1 · Normal · 20 day(s) old · created 06/04/2026
Storage door needs a pull handle since the door handle/lock was removed.
21731-1 · Normal · 15 day(s) old · created 06/09/2026
Room 257 needs hole patched in bathroom from the plumber.
21732-1 · Normal · 15 day(s) old · created 06/09/2026
Room 136 needs hole patched in bathroom from the plumber.

Jacksonville - Shamrock

4 item(s), oldest 20 day(s), no urgent items

21570-1 · Normal · 20 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21571-1 · Normal · 20 day(s) old · created 06/04/2026
Republic trash has requested that the cable going to the 400 building be correctly.
21572-1 · Normal · 20 day(s) old · created 06/04/2026
100 Building - cover up soffit from support repairs that were made.
21597-1 · Normal · 20 day(s) old · created 06/04/2026
RM 643 - T.V. Needs Replaced

Eagle Suites - Breckenridge

3 item(s), oldest 27 day(s), 3 urgent

21333-1 · Urgent · 27 day(s) old · created 05/28/2026
inspect gutters in front of office. When it rains, it puddles in front of office door. Titan
21690-1 · Urgent · 16 day(s) old · created 06/08/2026
3-5 TV's. None on hand and some needed in rooms
21691-1 · Urgent · 16 day(s) old · created 06/08/2026
Go room to room checking PTAC for water/sludge build up (shop vac) and

Little Rock - University

2 item(s), oldest 35 day(s), no urgent items

21067-1 · Normal · 35 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of
21492-1 · Normal · 22 day(s) old · created 06/02/2026
Touch up paint on Exterior of building, especially back of 3000 bldg, between

Little Rock - Hardin Road

2 item(s), oldest 21 day(s), no urgent items

21555-1 · Normal · 21 day(s) old · created 06/03/2026
#216 needs tile
21734-1 · Normal · 15 day(s) old · created 06/09/2026
Room 325 Benny Roof leaks above room 325 every time it rains into their room. the ceiling by the bed.

Baton Rouge - Boardwalk

1 item(s), oldest 63 day(s), no urgent items

20100-1 · Normal · 63 day(s) old · created 04/22/2026
back parking lot lights not working

Oklahoma City - NW Expressway

1 item(s), oldest 50 day(s), no urgent items

20539-1 · Normal · 50 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Tulsa - S Yale Ave

1 item(s), oldest 22 day(s), no urgent items

21484-1 · Normal · 22 day(s) old · created 06/02/2026
#326 Full paint

Oklahoma City - NE I-35

1 item(s), oldest 16 day(s), no urgent items

21664-1 · Normal · 16 day(s) old · created 06/08/2026
room 327 kitchen outlet needs to be replaced

Conway - Skyline

1 item(s), oldest 14 day(s), no urgent items

21821-1 · Normal · 14 day(s) old · created 06/10/2026
Walkway above first floor is falling near room 150 and 152

Tulsa - S 79th East Ave

1 item(s), oldest 14 day(s), no urgent items

21793-1 · Normal · 14 day(s) old · created 06/10/2026
2109 - Leaking under the kitchen sink. Bathroom sink is not draining. Mold on

Pattern Intelligence

Total open work orders in source report: 247, with 13 marked urgent.
Executive threshold (30+ days): 8 item(s) across 5 hotel(s).
Regional threshold (14+ days): 54 item(s) across 14 hotel(s).
Most concentrated aging backlog is at Tulsa - E 52nd Street with 13 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 7 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional