Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

06/04/2026 | Produced: 9:08 PM

Open Work Orders

148

Current source report scope

Executive 30+ Days

Across 4 hotel(s)

Regional 14+ Days

Across 8 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 4 open work order(s) at the executive 30+ day threshold and 18 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Tulsa - E 52nd Street with 7 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Tulsa - E 52nd Street has 1 item(s) at 30+ days old, oldest at 78 day(s).
Baton Rouge - Airline has 1 item(s) at 30+ days old, oldest at 68 day(s).
Baton Rouge - Boardwalk has 1 item(s) at 30+ days old, oldest at 43 day(s).
Tulsa - E 52nd Street has 7 item(s) at 14+ days old, oldest at 78 day(s), 0 urgent.
Baton Rouge - Gwenadele has 5 item(s) at 14+ days old, oldest at 21 day(s), 0 urgent.
Baton Rouge - Airline has 1 item(s) at 14+ days old, oldest at 68 day(s), 0 urgent.

Executive Level, 30+ Day Items

Tulsa - E 52nd Street

1 item(s), oldest 78 day(s), no urgent items

18665-1 · Normal · 78 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM

Baton Rouge - Airline

1 item(s), oldest 68 day(s), no urgent items

19093-1 · Normal · 68 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline

Baton Rouge - Boardwalk

1 item(s), oldest 43 day(s), no urgent items

20100-1 · Normal · 43 day(s) old · created 04/22/2026
back parking lot lights not working

Oklahoma City - NW Expressway

1 item(s), oldest 30 day(s), no urgent items

20539-1 · Normal · 30 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Regional Level, 14+ Day Items

Tulsa - E 52nd Street

7 item(s), oldest 78 day(s), no urgent items

18665-1 · Normal · 78 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM
20957-1 · Normal · 17 day(s) old · created 05/18/2026
room 122
20959-1 · Normal · 17 day(s) old · created 05/18/2026
need the drains outside in court yard covered the holes and the grates
20990-1 · Normal · 17 day(s) old · created 05/18/2026
Guest Laundry Room: Leak behind the first washer closest to the commercial
20992-1 · Normal · 17 day(s) old · created 05/18/2026
Guest Laundry Room: behind the row of dryers the ventilation system is not hazard to the guests and employees due to slipping.
21009-1 · Normal · 16 day(s) old · created 05/19/2026
HOTEL HAS INFESTATION OF MICE
21117-1 · Normal · 14 day(s) old · created 05/21/2026
leak in assistant managers bathroom mildew really bad, door will not shut

Baton Rouge - Gwenadele

5 item(s), oldest 21 day(s), no urgent items

20868-1 · Normal · 21 day(s) old · created 05/14/2026
341 bathroom fan not working
20871-1 · Normal · 21 day(s) old · created 05/14/2026
340 ac not working
21035-1 · Normal · 16 day(s) old · created 05/19/2026
330 fix a/c
21036-1 · Normal · 16 day(s) old · created 05/19/2026
331 fix ptac, needs microwave
21110-1 · Normal · 14 day(s) old · created 05/21/2026
343 ptac has a fairly substantial water leak, I turned it off rd

Baton Rouge - Airline

1 item(s), oldest 68 day(s), no urgent items

19093-1 · Normal · 68 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline

Baton Rouge - Boardwalk

1 item(s), oldest 43 day(s), no urgent items

20100-1 · Normal · 43 day(s) old · created 04/22/2026
back parking lot lights not working

Oklahoma City - NW Expressway

1 item(s), oldest 30 day(s), no urgent items

20539-1 · Normal · 30 day(s) old · created 05/05/2026
!! power for laundry door need hooked up now that B LINE has been out here

Tulsa - S Yale Ave

1 item(s), oldest 17 day(s), no urgent items

20972-1 · Normal · 17 day(s) old · created 05/18/2026
236 NEEDS NEW AC ONCE THE ROOM HAS BEEN RID OF ROACHES TV MICROWAVE

Little Rock - University

1 item(s), oldest 15 day(s), no urgent items

21067-1 · Normal · 15 day(s) old · created 05/20/2026
several of our bulbs are out on our big joe eagle sign on the front entrance of

Benton South

1 item(s), oldest 14 day(s), 1 urgent

21153-1 · Urgent · 14 day(s) old · created 05/21/2026
113 - needs full Reno

Pattern Intelligence

Total open work orders in source report: 148, with 6 marked urgent.
Executive threshold (30+ days): 4 item(s) across 4 hotel(s).
Regional threshold (14+ days): 18 item(s) across 8 hotel(s).
Most concentrated aging backlog is at Tulsa - E 52nd Street with 7 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 2 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional