Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
05/02/2026 | Produced: 7:51 AM
Open Work Orders
137
Current source report scope
Executive 30+ Days
16
Across 5 hotel(s)
Regional 14+ Days
36
Across 12 hotel(s)
Urgent Open Items
27
Marked urgent in source
Executive Summary
There are 16 open work order(s) at the executive 30+ day threshold and 36 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at North Little Rock - Gray Road with 10 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- North Little Rock - Gray Road has 8 item(s) at 30+ days old, oldest at 44 day(s).
- Baton Rouge - Airline has 3 item(s) at 30+ days old, oldest at 58 day(s).
- Conway - Skyline has 3 item(s) at 30+ days old, oldest at 38 day(s), including urgent work.
- North Little Rock - Gray Road has 10 item(s) at 14+ days old, oldest at 44 day(s), 0 urgent.
- Baton Rouge - Airline has 6 item(s) at 14+ days old, oldest at 58 day(s), 2 urgent.
- Benton - I-30 has 5 item(s) at 14+ days old, oldest at 19 day(s), 0 urgent.
Executive Level, 30+ Day Items
North Little Rock - Gray Road
- 18704-1 · Normal · 44 day(s) old · created 03/19/2026
Room 452 Needs a PTAC - 18709-1 · Normal · 44 day(s) old · created 03/19/2026
Room 543 needs a PTAC - 19370-1 · Normal · 30 day(s) old · created 04/02/2026
Room 413 needs two PTAC's (one is missing and one has no heat) (Recreated work order - Someone marked it as complete but issue was not resolved) - 19371-1 · Normal · 30 day(s) old · created 04/02/2026
Room 458 needs dresser replaced (we don't have any on-site) - 19372-1 · Normal · 30 day(s) old · created 04/02/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - 19374-1 · Normal · 30 day(s) old · created 04/02/2026
Room 546 needs dresser replaced (we don't have any on-site) - 19377-1 · Normal · 30 day(s) old · created 04/02/2026
No power along the left side and back of the wall in the office area. All (Recreated work order - was marked as completed by someone but issue was not resolved) - 19378-1 · Normal · 30 day(s) old · created 04/02/2026
Soffit around the emergency exit sign outside of room 548 is missing (Recreated work order - Someone marked it as completed but issue was not resolved)
Baton Rouge - Airline
- 18195-1 · Normal · 58 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline - 18196-1 · Normal · 58 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline - 19093-1 · Normal · 35 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline
Conway - Skyline
- 18937-1 · Urgent · 38 day(s) old · created 03/25/2026
ROOM 200 HAS WATER COMING DOWN THE ELECTRICAL CONDUIT FLOOR. SENDING PICTURES TO BENNY. - 19043-1 · Urgent · 36 day(s) old · created 03/27/2026
ATTIC FAN IS OUT. MOTOR WENT OUT - 19074-1 · Urgent · 36 day(s) old · created 03/27/2026
RESEAL OUTSIDE THE GUTTER BY THE ATRIUM OVER ROOM 200
Oklahoma City - NE I-35
- 17807-1 · Normal · 66 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell
Tulsa - E 52nd Street
- 18665-1 · Normal · 45 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM
Regional Level, 14+ Day Items
North Little Rock - Gray Road
- 18704-1 · Normal · 44 day(s) old · created 03/19/2026
Room 452 Needs a PTAC - 18709-1 · Normal · 44 day(s) old · created 03/19/2026
Room 543 needs a PTAC - 19370-1 · Normal · 30 day(s) old · created 04/02/2026
Room 413 needs two PTAC's (one is missing and one has no heat) (Recreated work order - Someone marked it as complete but issue was not resolved) - 19371-1 · Normal · 30 day(s) old · created 04/02/2026
Room 458 needs dresser replaced (we don't have any on-site) - 19372-1 · Normal · 30 day(s) old · created 04/02/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - 19374-1 · Normal · 30 day(s) old · created 04/02/2026
Room 546 needs dresser replaced (we don't have any on-site) - 19377-1 · Normal · 30 day(s) old · created 04/02/2026
No power along the left side and back of the wall in the office area. All (Recreated work order - was marked as completed by someone but issue was not resolved) - 19378-1 · Normal · 30 day(s) old · created 04/02/2026
Soffit around the emergency exit sign outside of room 548 is missing (Recreated work order - Someone marked it as completed but issue was not resolved) - 19458-1 · Normal · 28 day(s) old · created 04/04/2026
Plumber said that we need to replace the 2nd pump for the sewer system often. - 19693-1 · Normal · 23 day(s) old · created 04/09/2026
Visitor ran into support beam with her car. Support Beam - 3rd Building - By
Baton Rouge - Airline
- 18195-1 · Normal · 58 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline - 18196-1 · Normal · 58 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline - 19093-1 · Normal · 35 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline - 19653-1 · Urgent · 24 day(s) old · created 04/08/2026
rm 404 new toilet seat - 19829-1 · Urgent · 18 day(s) old · created 04/14/2026
FIX FENCE ACROSS FROM BUILDING 4 BY THE APT COMPLEX PLEASE Airline - 19884-1 · Normal · 17 day(s) old · created 04/15/2026
rm 438 vacant paint bathroom door and shelf Airline
Benton - I-30
- 19789-1 · Normal · 19 day(s) old · created 04/13/2026
Need new outdoor mat for the front door one is in very bad shape. - 19791-1 · Normal · 19 day(s) old · created 04/13/2026
Need to get yellow paint for the curbs all around the property might also need - 19792-1 · Normal · 19 day(s) old · created 04/13/2026
Need Rust/Brick color paint to freshen up the stairs where concrete work has - 19793-1 · Normal · 19 day(s) old · created 04/13/2026
Ryan has been on the roof a few times to take care of issues and has said that him think that he might fall through. - 19794-1 · Normal · 19 day(s) old · created 04/13/2026
Carport needs to be pressure washed to get the cob webs and dirty off, might better.
Conway - Skyline
- 18937-1 · Urgent · 38 day(s) old · created 03/25/2026
ROOM 200 HAS WATER COMING DOWN THE ELECTRICAL CONDUIT FLOOR. SENDING PICTURES TO BENNY. - 19043-1 · Urgent · 36 day(s) old · created 03/27/2026
ATTIC FAN IS OUT. MOTOR WENT OUT - 19074-1 · Urgent · 36 day(s) old · created 03/27/2026
RESEAL OUTSIDE THE GUTTER BY THE ATRIUM OVER ROOM 200 - 19709-1 · Urgent · 23 day(s) old · created 04/09/2026
ROOM 104 INSTALL A SHOWER BAR IN TUB DUE TO NURSES ASKING
Oklahoma City - NE I-35
- 17807-1 · Normal · 66 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell - 19620-1 · Normal · 24 day(s) old · created 04/08/2026
toilet needs reset room: 108 129 134 207 208 212 214 218 128
Tulsa - S 79th East Ave
- 19675-1 · Normal · 23 day(s) old · created 04/09/2026
1310 - Oven not working - could be heating element - 19678-1 · Urgent · 23 day(s) old · created 04/09/2026
2315 - bathtub wall is missing and there are no handles for the faucet. A/C is
Benton - Military Rd
- 19733-1 · Normal · 22 day(s) old · created 04/10/2026
unit #111 request a new light cover in the bathroom ,his is cracked and - 19763-1 · Normal · 20 day(s) old · created 04/12/2026
Unit #107 needs replacement coil top drip pans - electrical range 2 large and 2
Tulsa - E 52nd Street
- 18665-1 · Normal · 45 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM
Baton Rouge - Boardwalk
- 19846-1 · Normal · 18 day(s) old · created 04/14/2026
A/C on 3rd floor for electrical room not kicking on and breaker is tripping
Eagle Suites - Breckenridge
- 19879-1 · Normal · 17 day(s) old · created 04/15/2026
Please stain beams under the front office. The exit sign needs to be fixed in
Jacksonville - Shamrock
- 19926-1 · Normal · 16 day(s) old · created 04/16/2026
RM 522 Bed and frame
Tulsa - S Yale Ave
- 19935-1 · Normal · 16 day(s) old · created 04/16/2026
#233 Dead roaches, Dresser need knobs
Pattern Intelligence
- Total open work orders in source report: 137, with 27 marked urgent.
- Executive threshold (30+ days): 16 item(s) across 5 hotel(s).
- Regional threshold (14+ days): 36 item(s) across 12 hotel(s).
- Most concentrated aging backlog is at North Little Rock - Gray Road with 10 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 4 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional