Maintenance Aging Report
Leadership roll-up of open hotel-level maintenance work orders by aging threshold.
04/22/2026 | Produced: 7:51 AM
Open Work Orders
210
Current source report scope
Executive 30+ Days
19
Across 8 hotel(s)
Regional 14+ Days
75
Across 16 hotel(s)
Urgent Open Items
33
Marked urgent in source
Executive Summary
There are 19 open work order(s) at the executive 30+ day threshold and 75 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Baton Rouge - Gwenadele with 10 item(s). This report is built to keep the executive view exception-based and the regional view operational.
What Needs Attention Now
- Tulsa - E 52nd Street has 4 item(s) at 30+ days old, oldest at 93 day(s).
- Oklahoma City - NE I-35 has 4 item(s) at 30+ days old, oldest at 71 day(s).
- Baton Rouge - Airline has 3 item(s) at 30+ days old, oldest at 48 day(s), including urgent work.
- Baton Rouge - Gwenadele has 10 item(s) at 14+ days old, oldest at 28 day(s), 7 urgent.
- North Little Rock - Gray Road has 9 item(s) at 14+ days old, oldest at 34 day(s), 0 urgent.
- Oklahoma City - SW 3rd has 9 item(s) at 14+ days old, oldest at 26 day(s), 0 urgent.
Executive Level, 30+ Day Items
Tulsa - E 52nd Street
- 16575-1 · Normal · 93 day(s) old · created 01/19/2026
ROOM 145 - 18147-1 · Normal · 48 day(s) old · created 03/05/2026
install the electric eagle suites sign - 18665-1 · Normal · 35 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM - 18685-1 · Normal · 35 day(s) old · created 03/18/2026
NEED TO PLACE THE QR CODE CARDS ON THE INSIDE OF ALL DOORS
Oklahoma City - NE I-35
- 17271-1 · Normal · 71 day(s) old · created 02/10/2026
ms vee appartment has hole in the wall that need to be patched due to a leak. - 17807-1 · Normal · 56 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell - 18358-1 · Normal · 43 day(s) old · created 03/10/2026
ROOM 122 BATHROOM DOOR NEEDS TO BE FIXED - 18851-1 · Normal · 30 day(s) old · created 03/23/2026
we need some cameras for the third floor and by the dog park all the blind
Baton Rouge - Airline
- 18195-1 · Normal · 48 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline - 18196-1 · Normal · 48 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline - 18661-1 · Urgent · 35 day(s) old · created 03/18/2026
RM 425 occupied NEEDS 2 PRONG ELEC OUTLET REPLACED TO A 3 Airline
Benton - Military Rd
- 18321-1 · Normal · 44 day(s) old · created 03/09/2026
all gutters need straw/debris cleaned out and all downspouts and drain with - 18806-1 · Normal · 32 day(s) old · created 03/21/2026
Internet and security wiring hanging between #143 & #144 needs to be pulled not hanging, also all wiring wrapped around Security Camera between #141 & #142 needs to be pulled and attached to building. Pictures taken an Aaron has asked that it be corrected.
Benton South
- 18312-1 · Normal · 44 day(s) old · created 03/09/2026
Manager Residence - roof over back deck is still leaking - 18800-1 · Normal · 33 day(s) old · created 03/20/2026
Field needs mowed badly - grass is getting tall and this is where the guests
North Little Rock - Gray Road
- 18704-1 · Normal · 34 day(s) old · created 03/19/2026
Room 452 Needs a PTAC - 18709-1 · Normal · 34 day(s) old · created 03/19/2026
Room 543 needs a PTAC
Benton - I-30
- 16992-1 · Normal · 78 day(s) old · created 02/03/2026
Update on 2-25-26 Sungpuma roofing & restoration (Juan P.) came by and Rain gutter in court yard by room 239 several feet ready to fall
Tulsa - S 79th East Ave
- 18605-1 · Normal · 36 day(s) old · created 03/17/2026
3209 stove does not work. need a new stove
Regional Level, 14+ Day Items
Baton Rouge - Gwenadele
- 18952-1 · Normal · 28 day(s) old · created 03/25/2026
light over rm #311 not working - 19076-1 · Normal · 26 day(s) old · created 03/27/2026
ROOM 331, A/C NOT WORKING GIVING ERROR CODE...ROOM IS - 19133-1 · Urgent · 25 day(s) old · created 03/28/2026
ROOM 321 NEEDS WEATHER STRIPPING AT THE BOTTOM OF THE - 19277-1 · Normal · 22 day(s) old · created 03/31/2026
Room 204 OCC - 19286-1 · Urgent · 21 day(s) old · created 04/01/2026
INSTALL PARK GRILLS - 19303-1 · Urgent · 21 day(s) old · created 04/01/2026
ROOM 225 BATHROOM DOOR SCRAPES AGAINST FLOOR, TOUCH THEY HAVE EXTRA CAULK OR SOMETHING? - 19309-1 · Urgent · 21 day(s) old · created 04/01/2026
ROOM 312 NEEDS NEW TOILET SEAT - 19313-1 · Urgent · 21 day(s) old · created 04/01/2026
ROOM 326-OUT OF ORDER-- TOUCH UP PAINT, TOILET PAPER ROLL - 19507-1 · Urgent · 16 day(s) old · created 04/06/2026
ROOM 209 HAS BACTERIA ABOVE SHOWER - 19637-1 · Urgent · 14 day(s) old · created 04/08/2026
TOUCH UP PAINT, TOILET PAPER ROLL, REPLACE TOILET SEAT IN
North Little Rock - Gray Road
- 18704-1 · Normal · 34 day(s) old · created 03/19/2026
Room 452 Needs a PTAC - 18709-1 · Normal · 34 day(s) old · created 03/19/2026
Room 543 needs a PTAC - 19370-1 · Normal · 20 day(s) old · created 04/02/2026
Room 413 needs two PTAC's (one is missing and one has no heat) (Recreated work order - Someone marked it as complete but issue was not resolved) - 19371-1 · Normal · 20 day(s) old · created 04/02/2026
Room 458 needs dresser replaced (we don't have any on-site) - 19372-1 · Normal · 20 day(s) old · created 04/02/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers) - 19374-1 · Normal · 20 day(s) old · created 04/02/2026
Room 546 needs dresser replaced (we don't have any on-site) - 19377-1 · Normal · 20 day(s) old · created 04/02/2026
No power along the left side and back of the wall in the office area. All (Recreated work order - was marked as completed by someone but issue was not resolved) - 19378-1 · Normal · 20 day(s) old · created 04/02/2026
Soffit around the emergency exit sign outside of room 548 is missing (Recreated work order - Someone marked it as completed but issue was not resolved) - 19458-1 · Normal · 18 day(s) old · created 04/04/2026
Plumber said that we need to replace the 2nd pump for the sewer system often.
Oklahoma City - SW 3rd
- 19034-1 · Normal · 26 day(s) old · created 03/27/2026
rm 1081 - leak from above kitchen sink - 19037-1 · Normal · 26 day(s) old · created 03/27/2026
rm 2100- paint patch near bathroom, caulking on tub spout and handle - 19052-1 · Normal · 26 day(s) old · created 03/27/2026
rm 2063 - shower cartridge - 19157-1 · Normal · 23 day(s) old · created 03/30/2026
2062 small sheetrock patch - 19164-1 · Normal · 23 day(s) old · created 03/30/2026
1066 bathroom ceiling finish - 19174-1 · Normal · 23 day(s) old · created 03/30/2026
1073 smoke detector battery and shower cartridge - 19179-1 · Normal · 23 day(s) old · created 03/30/2026
2049 wall paint - 19466-1 · Normal · 17 day(s) old · created 04/05/2026
ROOM 2034 roof leak - 19470-1 · Normal · 17 day(s) old · created 04/05/2026
ROOM 2004 roof leak, damaged ceiliing
Baton Rouge - Airline
- 18195-1 · Normal · 48 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline - 18196-1 · Normal · 48 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline - 18661-1 · Urgent · 35 day(s) old · created 03/18/2026
RM 425 occupied NEEDS 2 PRONG ELEC OUTLET REPLACED TO A 3 Airline - 19093-1 · Normal · 25 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline - 19509-1 · Urgent · 16 day(s) old · created 04/06/2026
rm 439 repair hole in wall PLEASE USE DROP CLOTHES TO COVER BED Airline - 19582-1 · Urgent · 15 day(s) old · created 04/07/2026
main rm 1 fix hole in roof Airline - 19653-1 · Urgent · 14 day(s) old · created 04/08/2026
rm 404 new toilet seat - 19655-1 · Urgent · 14 day(s) old · created 04/08/2026
rm 420 paint ceiling where repaird ,paint clothes rod ,paint bath rm door both Airline
Benton - Military Rd
- 18321-1 · Normal · 44 day(s) old · created 03/09/2026
all gutters need straw/debris cleaned out and all downspouts and drain with - 18806-1 · Normal · 32 day(s) old · created 03/21/2026
Internet and security wiring hanging between #143 & #144 needs to be pulled not hanging, also all wiring wrapped around Security Camera between #141 & #142 needs to be pulled and attached to building. Pictures taken an Aaron has asked that it be corrected. - 18975-1 · Normal · 27 day(s) old · created 03/26/2026
unit #144 - will be vacant 04/17/26 - the total unit needs repainted, floor in front revenue to $1240 or $360 weekly. I have a family waiting - 19091-1 · Normal · 25 day(s) old · created 03/28/2026
Military - needs replacement filiters for PTAC PremAire 6 to 8 - 19400-1 · Normal · 20 day(s) old · created 04/02/2026
Unit #122 large burner is not working on the range and the refrigerator is - 19401-1 · Normal · 20 day(s) old · created 04/02/2026
Unit # 128 small burner not working. - 19403-1 · Normal · 20 day(s) old · created 04/02/2026
Unit #110 needs trim around PTAC inside painted - 19449-1 · Normal · 18 day(s) old · created 04/04/2026
Military - over the door entering the lobby has a leak when it rains, this is the frame at the top is splitting and breaking down from the rain/water, of course this only happens when it rains
Oklahoma City - NE I-35
- 17271-1 · Normal · 71 day(s) old · created 02/10/2026
ms vee appartment has hole in the wall that need to be patched due to a leak. - 17807-1 · Normal · 56 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell - 18358-1 · Normal · 43 day(s) old · created 03/10/2026
ROOM 122 BATHROOM DOOR NEEDS TO BE FIXED - 18851-1 · Normal · 30 day(s) old · created 03/23/2026
we need some cameras for the third floor and by the dog park all the blind - 19500-1 · Normal · 16 day(s) old · created 04/06/2026
hole in room 318 wall - 19620-1 · Normal · 14 day(s) old · created 04/08/2026
toilet needs reset room: 108 129 134 207 208 212 214 218 239
Tulsa - E 52nd Street
- 16575-1 · Normal · 93 day(s) old · created 01/19/2026
ROOM 145 - 18147-1 · Normal · 48 day(s) old · created 03/05/2026
install the electric eagle suites sign - 18665-1 · Normal · 35 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM - 18685-1 · Normal · 35 day(s) old · created 03/18/2026
NEED TO PLACE THE QR CODE CARDS ON THE INSIDE OF ALL DOORS - 19567-1 · Normal · 15 day(s) old · created 04/07/2026
room 122
Conway - Skyline
- 18937-1 · Urgent · 28 day(s) old · created 03/25/2026
ROOM 200 HAS WATER COMING DOWN THE ELECTRICAL CONDUIT FLOOR. SENDING PICTURES TO BENNY. - 19043-1 · Urgent · 26 day(s) old · created 03/27/2026
ATTIC FAN IS OUT. MOTOR WENT OUT - 19074-1 · Urgent · 26 day(s) old · created 03/27/2026
RESEAL OUTSIDE THE GUTTER BY THE ATRIUM OVER ROOM 200 - 19442-1 · Urgent · 19 day(s) old · created 04/03/2026
NEEED TWO VENT COVERS FOR THE OUTSIDE OF THE DRYERS. NEED Titan General ROOMS226,217,211,205,111,109,105,106,116,134, AND 138 FOR A TOTAL OF 11
Oklahoma City - NW Expressway
- 19278-1 · Normal · 22 day(s) old · created 03/31/2026
UNIT 147 NEED WALL IN BATHROOM FIXED - 19551-1 · Normal · 15 day(s) old · created 04/07/2026
rm 115 need new filter for ptac - 19598-1 · Normal · 14 day(s) old · created 04/08/2026
unit 212 need 1 ptac filter - 19611-1 · Normal · 14 day(s) old · created 04/08/2026
unit 239 need new ptac filters
Benton South
- 18312-1 · Normal · 44 day(s) old · created 03/09/2026
Manager Residence - roof over back deck is still leaking - 18800-1 · Normal · 33 day(s) old · created 03/20/2026
Field needs mowed badly - grass is getting tall and this is where the guests - 18891-1 · Normal · 29 day(s) old · created 03/24/2026
121 / 122 - Need railing for stairs
Tulsa - S 79th East Ave
- 18605-1 · Normal · 36 day(s) old · created 03/17/2026
3209 stove does not work. need a new stove - 19000-1 · Normal · 27 day(s) old · created 03/26/2026
2102 - Needs new oven. Missing trays to stove but oven does not work. - 19521-1 · Normal · 16 day(s) old · created 04/06/2026
1106 - A/C leaking.
Tulsa - S Yale Ave
- 18945-1 · Normal · 28 day(s) old · created 03/25/2026
leak under awning in pool area - 19184-1 · Normal · 23 day(s) old · created 03/30/2026
#236 A/C Not working
Benton - I-30
- 16992-1 · Normal · 78 day(s) old · created 02/03/2026
Update on 2-25-26 Sungpuma roofing & restoration (Juan P.) came by and Rain gutter in court yard by room 239 several feet ready to fall
Jacksonville - Crestview
- 19010-1 · Normal · 27 day(s) old · created 03/26/2026
we need lock smith to look at our front entry door to lobby is hard to open and Titan Prop Mgmt
Eagle Suites - Breckenridge
- 19340-1 · Urgent · 21 day(s) old · created 04/01/2026
Office keys/locks getting jammed in door. Can't lock door that leads to to laundry room.
Little Rock - Hardin Road
- 19285-1 · Normal · 21 day(s) old · created 04/01/2026
Green power cords for the cable boxes
Pattern Intelligence
- Total open work orders in source report: 210, with 33 marked urgent.
- Executive threshold (30+ days): 19 item(s) across 8 hotel(s).
- Regional threshold (14+ days): 75 item(s) across 16 hotel(s).
- Most concentrated aging backlog is at Baton Rouge - Gwenadele with 10 item(s) currently at the 14+ day threshold.
- PTAC / HVAC-related items appear repeatedly in the aged backlog, with 9 aged item(s) tied to that category.
Recommended Actions
- Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
- Assign one owner per hotel for aged work orders and require a daily status comment until closure.
- Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
- For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.
Source Notes
- Source file: Eagle Suites Maintenance
- Assigned user filter in source: All
- Status scope: New, Assigned, Scheduled, and Waiting
- Aging thresholds used here: 30+ days for executive and 14+ days for regional