Maintenance Aging Report

Leadership roll-up of open hotel-level maintenance work orders by aging threshold.

04/18/2026 | Produced: 7:51 AM

Open Work Orders

180

Current source report scope

Executive 30+ Days

Across 8 hotel(s)

Regional 14+ Days

Across 17 hotel(s)

Urgent Open Items

Marked urgent in source

Executive Summary

There are 17 open work order(s) at the executive 30+ day threshold and 66 open work order(s) at the regional 14+ day threshold. The current aged backlog is concentrated most heavily at Benton - Military Rd with 11 item(s). This report is built to keep the executive view exception-based and the regional view operational.

What Needs Attention Now

Tulsa - E 52nd Street has 4 item(s) at 30+ days old, oldest at 89 day(s).
Oklahoma City - NE I-35 has 4 item(s) at 30+ days old, oldest at 67 day(s).
Baton Rouge - Airline has 3 item(s) at 30+ days old, oldest at 44 day(s), including urgent work.
Benton - Military Rd has 11 item(s) at 14+ days old, oldest at 40 day(s), 0 urgent.
North Little Rock - Gray Road has 9 item(s) at 14+ days old, oldest at 30 day(s), 0 urgent.
Baton Rouge - Gwenadele has 8 item(s) at 14+ days old, oldest at 24 day(s), 5 urgent.

Executive Level, 30+ Day Items

Tulsa - E 52nd Street

4 item(s), oldest 89 day(s), no urgent items

16575-1 · Normal · 89 day(s) old · created 01/19/2026
ROOM 145
18147-1 · Normal · 44 day(s) old · created 03/05/2026
install the electric eagle suites sign
18665-1 · Normal · 31 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM
18685-1 · Normal · 31 day(s) old · created 03/18/2026
NEED TO PLACE THE QR CODE CARDS ON THE INSIDE OF ALL DOORS

Oklahoma City - NE I-35

4 item(s), oldest 67 day(s), no urgent items

17271-1 · Normal · 67 day(s) old · created 02/10/2026
ms vee appartment has hole in the wall that need to be patched due to a leak.
17807-1 · Normal · 52 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell
17939-1 · Normal · 49 day(s) old · created 02/28/2026
room 128 t.v. needs a new t.v.
18358-1 · Normal · 39 day(s) old · created 03/10/2026
ROOM 122 BATHROOM DOOR NEEDS TO BE FIXED

Baton Rouge - Airline

3 item(s), oldest 44 day(s), 1 urgent

18195-1 · Normal · 44 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline
18196-1 · Normal · 44 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline
18661-1 · Urgent · 31 day(s) old · created 03/18/2026
RM 425 occupied NEEDS 2 PRONG ELEC OUTLET REPLACED TO A 3 Airline

North Little Rock - Gray Road

2 item(s), oldest 30 day(s), no urgent items

18704-1 · Normal · 30 day(s) old · created 03/19/2026
Room 452 Needs a PTAC
18709-1 · Normal · 30 day(s) old · created 03/19/2026
Room 543 needs a PTAC

Benton - I-30

1 item(s), oldest 74 day(s), no urgent items

16992-1 · Normal · 74 day(s) old · created 02/03/2026
Update on 2-25-26 Sungpuma roofing & restoration (Juan P.) came by and Rain gutter in court yard by room 239 several feet ready to fall

Benton - Military Rd

1 item(s), oldest 40 day(s), no urgent items

18321-1 · Normal · 40 day(s) old · created 03/09/2026
all gutters need straw/debris cleaned out and all downspouts and drain with

Benton South

1 item(s), oldest 40 day(s), no urgent items

18312-1 · Normal · 40 day(s) old · created 03/09/2026
Manager Residence - roof over back deck is still leaking

Tulsa - S 79th East Ave

1 item(s), oldest 32 day(s), no urgent items

18605-1 · Normal · 32 day(s) old · created 03/17/2026
3209 stove does not work. need a new stove

Regional Level, 14+ Day Items

Benton - Military Rd

11 item(s), oldest 40 day(s), no urgent items

18321-1 · Normal · 40 day(s) old · created 03/09/2026
all gutters need straw/debris cleaned out and all downspouts and drain with
18806-1 · Normal · 28 day(s) old · created 03/21/2026
Internet and security wiring hanging between #143 & #144 needs to be pulled not hanging, also all wiring wrapped around Security Camera between #141 & #142 needs to be pulled and attached to building. Pictures taken an Aaron has asked that it be corrected.
18975-1 · Normal · 23 day(s) old · created 03/26/2026
unit #144 - will be vacant 04/17/26 - the total unit needs repainted, floor in front revenue to $1240 or $360 weekly. I have a family waiting
19091-1 · Normal · 21 day(s) old · created 03/28/2026
Military - needs replacement filiters for PTAC PremAire 6 to 8
19241-1 · Normal · 18 day(s) old · created 03/31/2026
We need two bed frames and mattresses by april 10th for managers
19384-1 · Normal · 16 day(s) old · created 04/02/2026
washer and dryer for managers apartment by April 15th.
19400-1 · Normal · 16 day(s) old · created 04/02/2026
Unit #122 large burner is not working on the range and the refrigerator is
19401-1 · Normal · 16 day(s) old · created 04/02/2026
Unit # 128 small burner not working.
19402-1 · Normal · 16 day(s) old · created 04/02/2026
Military - needs 1 20 gallon water heater, pan,3/4 hose, shut off
19403-1 · Normal · 16 day(s) old · created 04/02/2026
Unit #110 needs trim around PTAC inside painted
19449-1 · Normal · 14 day(s) old · created 04/04/2026
Military - over the door entering the lobby has a leak when it rains, this is the frame at the top is splitting and breaking down from the rain/water, of course this only happens when it rains

North Little Rock - Gray Road

9 item(s), oldest 30 day(s), no urgent items

18704-1 · Normal · 30 day(s) old · created 03/19/2026
Room 452 Needs a PTAC
18709-1 · Normal · 30 day(s) old · created 03/19/2026
Room 543 needs a PTAC
19370-1 · Normal · 16 day(s) old · created 04/02/2026
Room 413 needs two PTAC's (one is missing and one has no heat) (Recreated work order - Someone marked it as complete but issue was not resolved)
19371-1 · Normal · 16 day(s) old · created 04/02/2026
Room 458 needs dresser replaced (we don't have any on-site)
19372-1 · Normal · 16 day(s) old · created 04/02/2026
Room 469 needs PTAC replaced (it's a brand new Hotpoint unit but the numbers)
19374-1 · Normal · 16 day(s) old · created 04/02/2026
Room 546 needs dresser replaced (we don't have any on-site)
19377-1 · Normal · 16 day(s) old · created 04/02/2026
No power along the left side and back of the wall in the office area. All (Recreated work order - was marked as completed by someone but issue was not resolved)
19378-1 · Normal · 16 day(s) old · created 04/02/2026
Soffit around the emergency exit sign outside of room 548 is missing (Recreated work order - Someone marked it as completed but issue was not resolved)
19458-1 · Normal · 14 day(s) old · created 04/04/2026
Plumber said that we need to replace the 2nd pump for the sewer system often.

Baton Rouge - Gwenadele

8 item(s), oldest 24 day(s), 5 urgent

18952-1 · Normal · 24 day(s) old · created 03/25/2026
light over rm #311 not working
19076-1 · Normal · 22 day(s) old · created 03/27/2026
ROOM 331, A/C NOT WORKING GIVING ERROR CODE...ROOM IS
19133-1 · Urgent · 21 day(s) old · created 03/28/2026
ROOM 321 NEEDS WEATHER STRIPPING AT THE BOTTOM OF THE
19277-1 · Normal · 18 day(s) old · created 03/31/2026
Room 204 OCC
19286-1 · Urgent · 17 day(s) old · created 04/01/2026
INSTALL PARK GRILLS
19303-1 · Urgent · 17 day(s) old · created 04/01/2026
ROOM 225 BATHROOM DOOR SCRAPES AGAINST FLOOR, TOUCH THEY HAVE EXTRA CAULK OR SOMETHING?
19309-1 · Urgent · 17 day(s) old · created 04/01/2026
ROOM 312 NEEDS NEW TOILET SEAT
19313-1 · Urgent · 17 day(s) old · created 04/01/2026
ROOM 326-OUT OF ORDER-- TOUCH UP PAINT, TOILET PAPER ROLL

Oklahoma City - SW 3rd

7 item(s), oldest 22 day(s), no urgent items

19034-1 · Normal · 22 day(s) old · created 03/27/2026
rm 1081 - leak from above kitchen sink
19037-1 · Normal · 22 day(s) old · created 03/27/2026
rm 2100- paint patch near bathroom, caulking on tub spout and handle
19052-1 · Normal · 22 day(s) old · created 03/27/2026
rm 2063 - shower cartridge
19157-1 · Normal · 19 day(s) old · created 03/30/2026
2062 small sheetrock patch
19164-1 · Normal · 19 day(s) old · created 03/30/2026
1066 bathroom ceiling finish
19174-1 · Normal · 19 day(s) old · created 03/30/2026
1073 smoke detector battery and shower cartridge
19179-1 · Normal · 19 day(s) old · created 03/30/2026
2049 wall paint

Tulsa - E 52nd Street

5 item(s), oldest 89 day(s), no urgent items

16575-1 · Normal · 89 day(s) old · created 01/19/2026
ROOM 145
18147-1 · Normal · 44 day(s) old · created 03/05/2026
install the electric eagle suites sign
18665-1 · Normal · 31 day(s) old · created 03/18/2026
CAMERA'S BY ROOM 145 AND THE FIRST FLOOR END LAUNDRY ROOM
18685-1 · Normal · 31 day(s) old · created 03/18/2026
NEED TO PLACE THE QR CODE CARDS ON THE INSIDE OF ALL DOORS
18870-1 · Normal · 26 day(s) old · created 03/23/2026
PLACE SIGNS ALONG THE PROPERTY ABOUT DOG CLEAN UP

Oklahoma City - NE I-35

5 item(s), oldest 67 day(s), no urgent items

17271-1 · Normal · 67 day(s) old · created 02/10/2026
ms vee appartment has hole in the wall that need to be patched due to a leak.
17807-1 · Normal · 52 day(s) old · created 02/25/2026
all stairwells that have rust needs some rust off or repainted and the stairwell
17939-1 · Normal · 49 day(s) old · created 02/28/2026
room 128 t.v. needs a new t.v.
18358-1 · Normal · 39 day(s) old · created 03/10/2026
ROOM 122 BATHROOM DOOR NEEDS TO BE FIXED
18851-1 · Normal · 26 day(s) old · created 03/23/2026
we need some cameras for the third floor and by the dog park all the blind

Baton Rouge - Airline

4 item(s), oldest 44 day(s), 1 urgent

18195-1 · Normal · 44 day(s) old · created 03/05/2026
rm 416 occupied. Cable not working Airline
18196-1 · Normal · 44 day(s) old · created 03/05/2026
rm 427 occupied cable not working Airline
18661-1 · Urgent · 31 day(s) old · created 03/18/2026
RM 425 occupied NEEDS 2 PRONG ELEC OUTLET REPLACED TO A 3 Airline
19093-1 · Normal · 21 day(s) old · created 03/28/2026
support pole on side of building 3 needs repaired. Airline

Conway - Skyline

4 item(s), oldest 24 day(s), 4 urgent

18937-1 · Urgent · 24 day(s) old · created 03/25/2026
ROOM 200 HAS WATER COMING DOWN THE ELECTRICAL CONDUIT FLOOR. SENDING PICTURES TO BENNY.
19043-1 · Urgent · 22 day(s) old · created 03/27/2026
ATTIC FAN IS OUT. MOTOR WENT OUT
19074-1 · Urgent · 22 day(s) old · created 03/27/2026
RESEAL OUTSIDE THE GUTTER BY THE ATRIUM OVER ROOM 200
19442-1 · Urgent · 15 day(s) old · created 04/03/2026
NEEED TWO VENT COVERS FOR THE OUTSIDE OF THE DRYERS. NEED Titan General ROOMS226,217,211,205,111,109,105,106,116,134, AND 138 FOR A TOTAL OF 11

Benton South

3 item(s), oldest 40 day(s), no urgent items

18312-1 · Normal · 40 day(s) old · created 03/09/2026
Manager Residence - roof over back deck is still leaking
18800-1 · Normal · 29 day(s) old · created 03/20/2026
Field needs mowed badly - grass is getting tall and this is where the guests
18891-1 · Normal · 25 day(s) old · created 03/24/2026
121 / 122 - Need railing for stairs

Tulsa - S 79th East Ave

2 item(s), oldest 32 day(s), no urgent items

18605-1 · Normal · 32 day(s) old · created 03/17/2026
3209 stove does not work. need a new stove
19000-1 · Normal · 23 day(s) old · created 03/26/2026
2102 - Needs new oven. Missing trays to stove but oven does not work.

Tulsa - S Yale Ave

2 item(s), oldest 24 day(s), no urgent items

18945-1 · Normal · 24 day(s) old · created 03/25/2026
leak under awning in pool area
19184-1 · Normal · 19 day(s) old · created 03/30/2026
#236 A/C Not working

Benton - I-30

1 item(s), oldest 74 day(s), no urgent items

16992-1 · Normal · 74 day(s) old · created 02/03/2026
Update on 2-25-26 Sungpuma roofing & restoration (Juan P.) came by and Rain gutter in court yard by room 239 several feet ready to fall

Baton Rouge - Boardwalk

1 item(s), oldest 25 day(s), no urgent items

18906-1 · Normal · 25 day(s) old · created 03/24/2026
3 bulbs burnt on eagle suites sign attached to building

Jacksonville - Crestview

1 item(s), oldest 23 day(s), no urgent items

19010-1 · Normal · 23 day(s) old · created 03/26/2026
we need lock smith to look at our front entry door to lobby is hard to open and Titan Prop Mgmt

Oklahoma City - NW Expressway

1 item(s), oldest 18 day(s), no urgent items

19278-1 · Normal · 18 day(s) old · created 03/31/2026
UNIT 147 NEED WALL IN BATHROOM FIXED

Eagle Suites - Breckenridge

1 item(s), oldest 17 day(s), 1 urgent

19340-1 · Urgent · 17 day(s) old · created 04/01/2026
Office keys/locks getting jammed in door. Can't lock door that leads to to laundry room.

Little Rock - Hardin Road

1 item(s), oldest 17 day(s), no urgent items

19285-1 · Normal · 17 day(s) old · created 04/01/2026
Green power cords for the cable boxes

Pattern Intelligence

Total open work orders in source report: 180, with 30 marked urgent.
Executive threshold (30+ days): 17 item(s) across 8 hotel(s).
Regional threshold (14+ days): 66 item(s) across 17 hotel(s).
Most concentrated aging backlog is at Benton - Military Rd with 11 item(s) currently at the 14+ day threshold.
PTAC / HVAC-related items appear repeatedly in the aged backlog, with 6 aged item(s) tied to that category.

Recommended Actions

Escalate any urgent item that reaches 14 days old into same-day regional review instead of allowing it to roll deeper into backlog.
Assign one owner per hotel for aged work orders and require a daily status comment until closure.
Separate recurring PTAC / HVAC parts shortages from normal room-turn tasks so material constraints do not hide in general backlog.
For the executive view, keep the 30+ day section intentionally short and exception-based. If that section is empty, leadership should read that as backlog still recoverable.

Source Notes

Source file: Eagle Suites Maintenance
Assigned user filter in source: All
Status scope: New, Assigned, Scheduled, and Waiting
Aging thresholds used here: 30+ days for executive and 14+ days for regional