Field guide for Eagle Suites inspectors covering inspection instructions, operating recommendations, route order, scoring logic, the standard quarterly checklist, and a printable field worksheet.
This quarterly inspection is a general-condition review for Eagle Suites properties. It is meant to catch asset-condition problems, deferred maintenance, guest-impression issues, security exposure, and room-readiness drift that daily and weekly operating routines can miss.
The inspection should stay practical and decision-useful. The goal is not to create a giant compliance form. The goal is to produce a repeatable portfolio standard that leadership can compare from hotel to hotel and quarter to quarter.
P1 ImmediateP2 Near-TermP3 Routine
Use simple judgment, not vague language. "Guest laundry dryer #2 not heating; Priority 2; test heating element and vent path; correct within 30 days" is useful. "Laundry issue" is not.
| Section | Main Checks | What the Inspector Should Record |
|---|---|---|
| 1. Arrival / Curb Appeal | Front sign, entrance drive, landscaping, trash, first impression, front lighting, sidewalks, curb lines | Document whether the property looks cared for on arrival and note any obvious neglected exterior conditions |
| 2. Office / Lobby / Public Areas | Cleanliness, organization, desk presentation, flooring, walls, ceilings, seating, public restroom if present, windows and doors | Record guest-facing wear, stains, clutter, broken finishes, and unfinished repairs |
| 3. Exterior Building Condition | Paint, siding, stucco, brick, fascia, soffit, railings, stairs, breezeways, walkways, doors, locks, windows, room numbers, building numbers | Record deferred exterior maintenance, safety exposure, visible damage, and pressure-washing needs |
| 4. Roofline / Drainage / Water Control | Visible roof distress, gutter condition, downspouts, standing water, erosion, splash areas, evidence of old or active leaks | Record leak risk and chronic drainage failures with exact location |
| 5. Parking Lot / Drives / Site Surfaces | Potholes, cracking, striping, curbs, trip hazards, drive lanes, carports if present, dumpster and service areas | Record liability risk, capital-needs items, and any areas needing repair or cleanup |
| 6. Lighting / Security / Site Safety | Exterior lighting, dark zones, fence and gate condition, visible cameras, broken locks, unsecured doors, fire lanes, exits, access points | Record security exposure and same-day escalation items clearly |
| 7. Grounds / Storage / Back-of-House | Storage rooms, maintenance shops, supply areas, clutter, blocked access, trash enclosures, rear-of-house housekeeping | Record operating-discipline issues and hidden condition problems behind buildings or in support spaces |
| 8. Guest Laundry | Cleanliness, odor, washers, dryers, lint areas, venting, machine fronts, controls, lighting, doors, locks, signage | Record guest-facing support-area condition and any machine or safety issue |
| 9. House Laundry / Staff Laundry | Machine operation, organization, lint control, chemical storage, leaks, mold, moisture, floor drains, utility connections | Record back-of-house reliability problems and fire or moisture risk |
| 10. Vacant Rooms | Door and lock function, cleanliness, walls, ceilings, flooring, bathroom condition, HVAC, plumbing, electrical, appliances, furniture, blinds, mattress, smoke detector | State whether each room is truly rent-ready and list specific reasons if it is not |
| 11. Out-of-Service Rooms | Exact reason room is down, repair scope, blockers, parts delay, contractor dependency, staffing issue, return-to-inventory path | Record whether the room is down for a valid reason or due to weak follow-through and list the work required to bring it back |
| 12. Occupied Sample Rooms | General cleanliness, odor, visible wear, bathroom condition, HVAC, lighting, outlets, window coverings, doors, recurring maintenance evidence | Record true lived-in room condition only when a vacant or out-of-service sample is not available |
| 13. Mechanical / Utility / Support Areas | Electrical rooms, water heater or boiler areas, utility access, active leaks, rust, unsafe storage, secure access doors | Record neglect, leak, corrosion, or access-control issues in support infrastructure areas |
| Field | Required Standard |
|---|---|
| Location | Building, floor, room number, or exact site area |
| Issue | Short and specific condition statement |
| Priority | Priority 1, Priority 2, or Priority 3 |
| Recommended Action | Plain-English next step, not just the issue restated |
| Time Frame | 0-30 days, 31-90 days, or 90+ days / capital |
| Photo Reference | Photo number, caption, or page reference tied to the issue |
| Report Section | What It Must Include |
|---|---|
| Executive Summary | Overall property condition, biggest positives, biggest risks, and management attention level |
| Condition Scorecard | Score 1-5 for curb appeal, exterior, drainage, parking, lighting/security, storage, guest laundry, house laundry, vacant rooms, and OOS recovery |
| Top Findings | Top 5 to 10 issues sorted highest risk first |
| Room Inventory Findings | Vacant count inspected, OOS count inspected, occupied sample count, rooms not rent-ready, common failures observed |
| Action Plan | 0-30 days, 31-90 days, and 90+ days / capital work list |
| Immediate Escalations | Only when needed for active leaks, unsafe conditions, broken security points, or rooms that should come out of service immediately |
Use this same inspection order, same priority system, and same report structure every quarter across the entire Eagle Suites portfolio. Consistency is what turns inspections into management data instead of isolated site notes.
Best practice: keep the inspection visual, short on fluff, strong on location detail, and strict about converting observations into action items.
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Front sign is clean, visible, and illuminated if applicable. | |||||||
| Entrance drive, sidewalks, and curb lines are clean and in acceptable condition. | |||||||
| Landscaping, grass, and exterior trash condition are presentable. | |||||||
| Property makes a cared-for first impression on arrival. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Lobby and office are clean, organized, and professionally presented. | |||||||
| Public seating, flooring, walls, and ceilings are in good condition. | |||||||
| Public restrooms are clean and functioning if present. | |||||||
| Windows, doors, and visible finish work are acceptable with no obvious unfinished patchwork. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Paint, siding, stucco, brick, and exterior wall finish are in acceptable condition. | |||||||
| No visible sagging, fascia failure, soffit failure, or major roofline distress from the ground. | |||||||
| Railings, stairs, landings, breezeways, and walkways are secure and safe. | |||||||
| Exterior doors, frames, locks, and hardware are functioning correctly. | |||||||
| Windows, screens, room numbers, and building numbers are intact and consistent. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| No visible evidence of active leak or prior leak damage from ceilings or exterior surfaces. | |||||||
| Gutters are attached, free of obvious debris, and draining properly. | |||||||
| Downspouts direct water away from buildings and are not discharging into problem spots. | |||||||
| No standing water, erosion, washout, or chronic drainage issue is visible. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Parking lot striping and traffic flow are visible and acceptable. | |||||||
| Potholes, cracking, broken curbs, and trip hazards are absent or minor. | |||||||
| Drive lanes, sidewalks, and stair approaches are safe and usable. | |||||||
| Carports, covered areas, dumpster pads, and service zones are structurally sound and clean if present. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Exterior lighting is functioning in key office, laundry, stair, and parking areas. | |||||||
| No major dark zones are creating avoidable security exposure. | |||||||
| Fencing, gates, and visible cameras are secure and in usable condition. | |||||||
| No unsecured rooms, broken locks, or easy access points are present. | |||||||
| Fire lanes, exits, and access points are clear and usable. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Storage rooms, maintenance spaces, and supply areas are organized and usable. | |||||||
| No unsafe stacking, blocked access, or cluttered work areas are present. | |||||||
| Trash enclosures and grounds behind buildings are acceptable. | |||||||
| No bulk debris, abandoned items, or scrap material is creating an obvious condition problem. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Guest laundry room is clean and odor is acceptable. | |||||||
| Floors, walls, lint areas, and folding surfaces are clean. | |||||||
| Washers and dryers are operating and machine fronts/controls are intact. | |||||||
| Venting, lighting, door hardware, locks, and signage are acceptable. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| House laundry area is clean, organized, and usable. | |||||||
| Washers and dryers are operating and lint control is acceptable. | |||||||
| Chemical storage and supplies are organized and not creating risk. | |||||||
| No visible leak, mold, moisture issue, or utility connection problem exists. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Entry door, lock, and hardware function correctly. | Room # | ||||||
| Overall cleanliness, walls, ceilings, trim, and flooring are acceptable. | |||||||
| Bathroom is free of leak, mold, broken fixture, and unfinished repair work. | |||||||
| HVAC, plumbing fixtures, electrical outlets, lights, switches, and appliances operate properly. | |||||||
| Furniture, mattress, window coverings, and life-safety basics are acceptable. | |||||||
| Room is truly rent-ready, or exact reasons it is not are listed. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Exact reason room is out of service is documented. | Room # | ||||||
| Room appears blocked for a valid reason rather than poor follow-through. | |||||||
| All work required to return the room to inventory is listed. | |||||||
| Repair scale is identified as minor, moderate, or major. | |||||||
| Known blockers such as parts delay, contractor dependency, or staffing issue are noted. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| General cleanliness and odor are acceptable. | Room # | ||||||
| Visible wear on walls, flooring, furniture, and bathroom is acceptable. | |||||||
| HVAC, lights, outlets, window coverings, and door function appear acceptable. | |||||||
| No obvious pattern of recurring maintenance failure is visible. |
| Check Item | Y | N | N/A | P1 | P2 | P3 | Comment / Location |
|---|---|---|---|---|---|---|---|
| Electrical rooms are accessible, reasonably clean, and not used for unsafe storage. | |||||||
| Water heater, boiler, and utility areas show no obvious neglect. | |||||||
| No active leaks, severe rust, or major service-condition issues are visible. | |||||||
| Access doors are secure and support areas are free of blocked or unsafe access conditions. |