Bill and Brittney Money Pilot Morning Brief

Top Money Issue Today

OK - OOA is carrying 12 aged in-house balance(s) over the pilot threshold totaling $9,965.00. Largest visible balance is Amanda Arreguin at $1,220.00.

Top 3 Owner Pressure Points for Bill

• OK - OOA has the largest 14+ day money exposure above the pilot threshold at $9,965.00 across 12 guest(s).
• OK - OOA has the heaviest same-day check-out balance exposure at $1,290.00 across 1 reservation(s).
• OK - OOF — occupancy 79.2% (80 occupied room(s)) with 21 open available room(s); maintenance backlog 2 at 30+ day(s), 4 at 14+ day(s), oldest 65 day(s).

Same-Day Action Queue for Brittney

• Collections | OK - OOA — Work the aged in-house balances over threshold totaling $9,965.00 across 12 guest(s). Reply with who is collecting and what moved today.
• Collections | OK - OOF — Work the aged in-house balances over threshold totaling $2,310.00 across 3 guest(s). Reply with who is collecting and what moved today.
• Collections | AR - LRU — Work the aged in-house balances over threshold totaling $1,700.00 across 2 guest(s). Reply with who is collecting and what moved today.
• Check-Out Balance | OK - OOA — Verify payment or follow-up plan for room OOA-1088 with $1,290.00 due at check-out.
• Check-Out Balance | AR - CS — Verify payment or follow-up plan for room CS 201-SK with $1,100.00 due at check-out.
• Operations | OK - OOF — OK - OOF — Clear aged maintenance backlog first, especially 2 item(s) at 30+ days and oldest aging at 65 days.
• Operations | AR - NLRG — AR - NLRG — Clear aged maintenance backlog first, especially 1 item(s) at 30+ days and oldest aging at 37 days.
• Operations | LA - BRB — LA - BRB — Review availability, turn times, pricing, and local demand capture because occupancy is only 85.5%.

What Changed Since Yesterday

Improved

• Total positive-balance exposure improved by $24,796.00 versus 08/18/2026.
• 14+ day positive-balance exposure improved by $22,348.00 versus 08/18/2026.
• 14+ day balances over $600 improved by $6,320.00 versus 08/18/2026.
• Rent-ready room signal improved by 5 room(s) versus 08/18/2026.
• Matched aged-balance reductions support $5,314.00 of exact cash recovery attribution.

Still Stuck or Worse

• Check-out balances over $350 worsened by $3,730.00 versus 08/18/2026.

Exact Cash Recovery Lines

• OK - OOA / GLENETA SUGGS — $710.00 to $210.00, recovered $500.00.
• OK - OOA / FREDRICK RICHARDSON — $635.00 to $315.00, recovered $320.00.
• AR - LRO / Dalin Patten Brittany Classen — $360.00 to $60.00, recovered $300.00.
• OK - OOA / Antonio Jones — $325.00 to $25.00, recovered $300.00.
• AR - LRO / Latresha/ Kenyan Dodson — $420.00 to $140.00, recovered $280.00.

Anything not directly matched in source data stays out of exact cash and remains labeled as conservative proxy only.

Guests Owing Money, 14+ Days Old Over $600

Check-Out Balances Over $600

Open Blockers or Source Weaknesses

• Rent-ready rooms are still using the open-available proxy because the room-level vacant feed is not trusted in the morning pack.